Customer refund
Hi I am trying to figure out how to process a refun dfor my cutomer. I have a customer who has given a partial payment for an invoice however we can't complete the work for this so we have decided to give them a refund however I can't seem to find out how to do it. I have an myob essentials account. Could I please have some help to make this happen. Thanks
Hi TCC1,
Thanks for your post, and welcome to the MYOB Community Forum.
If you need to process a customer refund, you will need to create return first and then process it. You will find more information regarding processing of refund by clicking here.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.Best regards,
Doreen
