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Featured Content
Hi everyone! We’re seeing more questions about whether super payments are reaching employee funds within the new Payday Super timeframe.
If you’re feeling a bit anxious about that, you’re no...
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Featured Content
Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
6.2KViews
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60Comments
Deleting BAS to re do
Hi I am new to Business Lite... After completing the first quarter BAS in MYOB Business Lite, we had a late invoice come in that I want to include. Am I able to delete this & re do? I can't see a "revise" button. Note: We lodge BAS manually to the ATO Thank you kindly Sue74Views0likes3Comments
Super Clearing House in Moyb
Hello, just a question about the super clearing account in Myob, who is it managed by or is it not universal. I have an employee claiming his super is not going into his CBus account but nothing is bouncing back into our account. Is this possible and how do I find the missing payments? This has been happening for several months and CBus are adamant they dont have it thankyou Kindly Lucie71Views0likes2Comments
Using recurring transactions
Hi allbeen New to MYOB Lite post conversion. 90% of the work in the file is done via recurring transactions and its worked really well for years. I can see the recurring and can update them. When I use the recurring via the relevant screens the system does not update the next due date and they remain on the old date and all overdue. Am I missing something or is this a system limitation. Its the same for all transactions, bills, invoices, payments etc Any ideas? Logged a case with MYOB but its been 2 weeks and no response. Thanks90Views0likes6Comments
New payment schedule for invoices
When making payment schedule at the moment a date is required for each payment. As a tradesman it would be good to have a date due on the first schedule and be able to have the option for the last payment saying 'on completion' as a final date may not be foreseen. It would also be great to be able to generate extra part payment schedules as the job progresses. Also when altering the amount and or percentage of the installment the remainder amount should be automatically calculated and prefilled. I am expecting (as i have not used this as yet but are in the process of sending one) that when the part payment is made and applied to the invoice the outstanding amounts will be calculated automatically and listed on the invoice and due dates will also work with the 'overdue invoice tab'15Views0likes0CommentsBank and MYOB don't match
Hi all, Like the title, my bank balance (which is correct) doesn't match with what MYOB thinks is there, short by about $1800. It was all good until I received some invoice payments, it was actually correct after allocating the payments to the cent, but after a couple of days on logging back in it shows a discrepancy. And now today another bank account shows a discrepancy also after just 1 transaction with the bank also correct. I know MYOB can be a bit laggy but..... Any thoughts😒😒😒😒60Views0likes2Comments
Difficult to cancel subscription
Hi MYOB Support, I’ve spent a considerable amount of time trying to cancel my subscription. I’ve contacted your support team by phone several times, but unfortunately, I haven’t been able to reach anyone or receive a callback. I also submitted a support case, but the resolution states that I need to call directly because: “To proceed, the cancellation request needs to come from the primary contact associated with the file.” I’m quite confused by this, as I am the primary contact for the account. Could you please help me resolve this issue and process the cancellation of my subscription? I would really appreciate your assistance, as I have already spent a significant amount of time trying to resolve this. Thank you for your help!206Views0likes7Comments
Feature Request: Auto upload ABA file to business bank account
As part of One Touch Payroll and PayDay Super, MYOB generates super payments to employees via a clearing account. MYOB processes Pay Slips to employees and even notifies the ATO. However it generates an ABA file which must be manually uploaded to a business bank account, providing instructions to the bank to make the wages payments to the employees. Surely - once properly setup - this last step can be automated, so that all of this truly becomes One Touch Payroll. How about it MYOB...?48Views0likes2CommentsFeature Request: Auto upload ABA file to business bank account
As part of One Touch Payroll and PayDay Super, MYOB generates super payments to employees via a clearing account. MYOB processes Pay Slips to employees and even notifies the ATO. However it generates an ABA file which must be manually uploaded to a business bank account, providing instructions to the bank to make the wages payments to the employees. Surely - once properly setup - this last step can be automated, so that all of this truly becomes One Touch Payroll. How about it MYOB...?17Views0likes0Comments
Change Payroll in a Previous Year
I'm in 2027 but need to change payroll entries in 2025 for an employee that was missed. MYOB only lets me post changes in 2027 and 2026. How do I go back to 2025? Why doesn't the payroll software show all previous years, same as the accounting software?Solved111Views0likes5CommentsDeleting a category
I have an asset category that I created a couple of days ago and nowI want to delete. According to the all the journals, there are no journal connected to thei category, however when I go to delete the category I get the following message You can't delete a category with journal entries. Can you help53Views0likes1CommentRecurring Transfer Transactions
Tecently the MYOB migration team migrated my MYOB from Accounting Plus V18 on the desktop to MYOB Business. In doing so the Recurring Transfer Transactions that were in the desktop MYOB migrated accross to MYOB Business and I cannot delete them. Waht can be done?32Views0likes0CommentsMYOB online payments
A customer has paid one of invoices. The invoice is for $174.79, MYOB has receipted this invoice for this amount but we have had the deposit in the bank feeds as $171.57 as MYOB has taken a credit card fee of $3.22. I can't amend the invoice to reflect this. I can't amend the payment to reflect this. I can't reconcile the bank account - how does one fix this please?276Views0likes16Comments
Recurring transactions from Desktop to Browser not working.
I have been using MYOB desktop version for over 20 years and have hundreds of recurring templates for sales and purchases. Trying to change to the browser version I keep getting error messages when I try to use my recurring transactions for sales. After testing setting up new invoices in the browser platform that successfully saved with blank lines, and with the help of the AI support chatbot, I discovered that you cannot save as a recurring transaction any invoice/bill with blank lines as it tries to verify the category and tax code fields which are not present. The only option is to delete all blank lines and then the invoice will save as recurring. I believe this is why none of my recurring transactions built in the desktop version will work in the browser. I'm sure I'm not alone with this error and frustration which could possibly be fixed by not requiring the blank lines to be validated for category and tax code fields. Has anyone found a way to make their sales recurring transactions from desktop work in the browser version or do the programmers need to fix the validation process for these to work? I don't want to have to rebuild every template in the new format.218Views0likes9Comments
Bank rec in MYOB Business with AI causing multiple issues - how to turn it off and go back to how it was??
I have no way of turning off AI. What an absolute waste of my time this has been trying to reconcile a month. Can we PLEASE go back to how it was. It says some transactions aren't matched - but when I check another screen it says it is matched. Then I down load the rec from the previous month (April) and its is not the same as my print out from MY rec when April was processed - why is that?? Then it keeps bringing up dates from back in 2023 & 2024 - ???? What's that about? This is crazy infuriating right on top of end of fin year - who do I bill for my time?? This needs fixing - it is not working Please contact me and fix it. Thanks.564Views7likes7Comments
