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Leave not accruing correctly
We have leave accruals set as percentage, which should accrue 2.9231 for annual leave and 1.4615 for sick leave. However, every time there is a public holiday, the leave accruals are reduced. that should only occur if the employee is taking leave without pay. why is this occurring. i changed it to fixed rate per pay but this only comes in at 2.92 and 1.46 which works out slightly incorrect and I don’t like that. I would prefer it totally correct.Bank Reconciliation Doubleup
Hello Im am using the web based MYOB file I am not hooked up to the bank feed/Doing all entries manually When I enter a Purchase and make a payment the entry on the bank rec comes up as a payment but is in the debit & credit columns When I enter the Purchase but dont pay it and you go to the Bank rec it is recorded as a Purchase and is in the debit column. But the Purchase in the bills file has it as unpaid Attached reconciliation MYOB Water Bill Paid and payment is listed twice 3 Purchases that have not been paid but are in the debit on the back rec This Bill has been entered as a purchase and a payment made Thank you9Views0likes1CommentNew invoicing glitch?
Hi, as of today 9/8/24, I'm noticing that I no longer have the ability to freely edit the information in each column while editing recurring invoices. For example, if I click into the description column on a recurring invoice to add a date, I can no longer click exactly where I want the cursor. When I click inside the description box it places the cursor at the end of the pre-filled information. This is a big issue for me as I need to add details to each invoice. My only option is to use the keyboard arrows to move the cursor to where I need it. This is very time consuming. I've only noticed this issue today, however I haven't invoiced since last Friday so the problem could have started in the last 7 days. Please help!! :)139Views3likes16CommentsBank feed for term deposit
Since linking a new term deposit to bank feed I now have a daily balance update in bank transaction which it wants me to allocate or match. There is no activity (deposit or withdrawal) since initial deposit but I now have a long list of unallocated transactions. Other bank feeds do not do this so isn't normal. How do I fix this?13Views0likes1CommentText select disabled when editing invoice descriptions - Mac using MYOB Business through Frirefox
When updating an invoice, I used to be able to hightlight the text in the 'description' field and copy and paste. There was also the ability to edit text in the description field by placing your cursor when you wanted it and changing or adding text. From a week ago I can no longer highlight description text in invoices, the cursor only wants to be placed at the end of the description and I need to use my up and down and left and right arrows in this field. Double clicking to select a word, or all text in this box doesn't work? This is very frustrating, is anyone else experiencing something similar. (The screenshot shows where the cursor appears no matter where you place in the description field, you can't select text in this field any more, just move the cursor with left, right and up and down keys)Merchant fee surcharge
There seems to be something wrong with the online payment function, I had a customer pay an invoice with a master card, the surcharges where applied and charged to her account but then it listed a merchant fee 25c charged to me which I've never seen before, and I checked all my other master card payment receipts. Is this a glitch in the system related to the new switch for BPAY? Either way, the total money received now doesn't match my invoice, making it impossible to reconcile without altering the invoice. Not what I should have to do. I expect all the surcharges to passed onto my client, without that I no choice but to stop using your online payment system and rely on bank transfers. Small businesses can not carry these extra fees! Anyone come across this? Payment receipt also look different which is strange, both where master card payments. Support ticket #01766051Solved517Views2likes27Comments