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Link different bank accounts to different invoice templates
Hi there My business [one ABN] trades under 2 business names and I have a different bank account for each. I can't work out how to change the bank account details in the second template that I set up. Can anyone offer directions on that? Thanks PeteMissing several days of bank feeds
Hi there, I am missing transactions from the 8th, 8th and 9th September from our visa card feed. I have waited for a few days thinking the system will "catch up". But it is now 16th September and they have still not arrived. Can someone please look into this and get these fed into our system. cheers Sarah7Views0likes1CommentReceivables Reports not running
Hi, One of our clients is having issues running any of the sales reports. Particularly the Unpaid Invoices and the Receivables reconciliation with tax report. We have cleared Cache as instructed on other threads. The system is telling us to contact MYOB but there is no easy way to do this. Please assist.item sales report
I want to print off a list of all the sales for an item to provide names for an upcoming event. The report shows none whereas I know that I have sold 30 items and need to list our the names. I have no staff but the report seems to be filtering on all staff. I can get a list from a trial balance but no option to print it. Any ideas on how i can get that info. Worked ok using 19.6Not able to print more than one report
I am using MYOB Business Basics, since many years back. Recently I have got a problem when trying to print reports. It might have coincided with when I upgrade to Windows 11, but I am not quire sure. The first report I print, regardless of which it is, works fine. I get this screen, and can then click 'Print'. However, when trying to print a second report, again regardless of which one, then I get this: The only thing I can do now is to click on the red cross, and it says 'BBasics.exe is not responding'. I then have to take the option 'Close the program' and then re-open it again.9Views0likes1CommentWhy can't I add a second address (job address) when creating an invoice?
We run a glass & glazing company and often need to add a second address (job address). Could do this easily in Accountright desktop version but can't do in Business Lite browser version. May have to change accounting software if this can't be rectified. So frustrating.Payroll double up
Hi Community, I am facing a problem with my payroll doubling up in my P&L. Since the upgrade, I have been coding the bank transactions to the Wages & Salaries account. This is causing the wage amount in the P&L to be higher than actual. Please see attached. How do I resolve this? Thanks for your help.Electronic Payment not selected when paying bills - cannot match in Bank Feed
Hello, I have a transaction sitting in Bank Feed from an electronic payment made. It seems when these bills were paid, Electronic Payment was not selected. It has been prepared into a Bank File and has already left our account. I understand there is no way to correct this now that the bank file has been created. So how do I get this to match in my bank feed? Thanks for your help.22Views0likes3CommentsPayments recieved do not match invoice
I have issued invoices to customers with a 7 day payment term. They pay online and money is deposited into my nominated bank account. Trouble is lately the amount invoiced and the amount received and recorded automatically in MYOB is way different. Sometimes half of the original amount. This then triggers an auto reminder to the customer that the balance is outstanding. Eg. Invoiced amount = $900 Amount received into my bank account= $900 MYOB ledger shows - amount received= $485 Reminder sent, with pay now balance of $415 This has happened in 3 of the last 20 invoices. What's going wrong?? I've never had this since I joined many years ago.Incorrect pay rate paid for past 3 months
Hi everyone, l need some help. I have been paying someone the incorrect pay rate since March and need to adjust her wages. How do l do this without reversing the last few months weeks worths of pay runs. Can l do it as a journal or something similar. Some relate to before end of financial year. Any advise would be greatly appreciated.How to enter in bank transactions when I cannot download the file from the bank
The bank is onl;y providing data from 28 months ago. I need transactions from 2019 since the bank feeds were not setup. How do I go about entering in this data in the format required. Also I have downloaded .QIF and .QFX files from the bank for the last 18 months. Does this need to be changed in any way or does it get imported into MYOB as is?16Views1like1CommentIncorrectly auto matched bank transactions
I have 2 bank transactions that have automatically allocated to bills incorrectly. When I click unmatch the transaction shows its not allocated but these bills are still marked as paid. Is there any way of removing the transaction record from the bill so I can match with the correct payment? I also have another bank transaction that I am trying to allocate to multiple bills (done many times) but I am receiving the following error: "A rounding issue has occurred on a line where the amount has been manually adjusted. Please delete the line, add a new line, and try again" The bills balance to the payment. I have been into each bill and checked the amounts for any rounding and deleted unnecessary lines. Is there a fix for this so I can allocate the payment of these bills?13Views0likes1CommentBank Feeds & Linking Bank Account
Hi my Bank Feeds say "Bank Feed Ready" but the Bank Account option (Linked Category) is hashed out so I can't link the bank account to start coding the bank transactions. I had 2 Bank feed application for other accounts rejected that are still sitting their "Rejection Email Sent" I can carry on for the moment without these account but could this be why the Lined Category is hashed out Any suggestions on how to fix this Thank you18Views0likes1CommentDiscount for early payment MYOB Business Pro
Hi there, I'm using MYOB Business Pro. I'm wanting to know if there is a way to give a discount for early payment of invoices. I provide my invoices straight from MYOB and would like to give a 5% for early payment. I'm currently doing this manually however this obviously means an extra layer of work. Any help would be appreciated.Returned Superannuation
I have had troubles with one employee and his Super payments being returned. The first time it happened was for the June payment, all the other six went through fine including one to the same Super company and with a similar Asian name that had a hyphen in the name (Kai - Ti and Tzu - Hsin). Tzu's worked perfectly from the off but Kai - Ti's was returned. Cue frustrating dealings with Colonial First State Super who would not look at it to tell me if I had some minute detail incorrect. Kai - Ti rang them and discovered that the previous employer had put in the wrong DOB and his surname was spelt with an 'e' where it should have been an 'a'. We waited a full month for them to fix these details, so that his Employee Card which was filled by him completing the Self Onboarding for me when he started, matched his Super membership. I had processed the Returned Superannuation and paid him for June and July on 29 August 2024. I thought it would all be fine then but the June/July contribution has now been returned as well. The only thing I note having read and reread the instructions for: Recording a Pay to reprocess the Super is this "Before reprocessing any super payments, fix whatever it was that caused the contribution to be returned. This might mean updating employee detailsorupdating super fund details." I did do that step BEFORE I had his details updated? Is that what the problems is? I recorded the pay to reprocess the Super the same day that I did the Record the Returned Super and the step to Record a Pay to Reverse the Super? Perhaps the proof will be that the last Super Contribution for August may go through and not be returned because the Employees details were updated before I did that one. I don't know, I didn't know that the order would have that effect. Does anyone have experience with this?Stock on hand and multiple inventory
Dear community, I have stock in different shops. How can I setup multiple stock inventory or warehouses in MYOB? I did bought special inventory feature from MYOB and paying every month adds for that, but I don`t see and tools in my dashboard for that. Thank you) AlexHow far back can I look in MYOB?
I have had MYOB Essentials (which is now MYOB Business) for some time now, and as time passes, I want to make sure I can look back on old records if I desire. For example, look at the individual transactions under a certain Account for a certain time period. My question is: will MYOB keep the bank transactions and journals back further than whatever I am required to keep so I can run reports on data that is (say) 12 or 15 years old if I want to? In other words, does MYOB automatically cleanse the data that is older than any retention period imposed on the business, or is it kept in perpetuity until the business decides to cleanse it?25Views0likes1CommentAccepting online payments
Readers, hope you're well. I am looking to accept online payments but I am unsure on how to answer the following questions: -I have seen questions about setting up online payments available on invoice, but I can't find a knowledge article or support document to set this up. -Payment facility provider, is there a native payment provider who are they? I have seen posts about Credit and Debit and Paypal but I have not seen other provider. Is there a list for comparison? -What about BNPL? Any additional advise that would be very much appreciated. Thank you everyone. Kind regards Rendy