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Bills direct debited
I have several supplier bills that are direct debited from my bank account monthly. I have set them up as a repeating monthly bill for each supplier. I have tried a few different settings to get them to be marked as paid on the day it is created by MYOB. Is there a way I can set this so I don't have to go back every month/quarter to manually record a payment for each of these bills? Thanks :)Link different bank accounts to different invoice templates
Hi there My business [one ABN] trades under 2 business names and I have a different bank account for each. I can't work out how to change the bank account details in the second template that I set up. Can anyone offer directions on that? Thanks PeteReceivables Reports not running
Hi, One of our clients is having issues running any of the sales reports. Particularly the Unpaid Invoices and the Receivables reconciliation with tax report. We have cleared Cache as instructed on other threads. The system is telling us to contact MYOB but there is no easy way to do this. Please assist.Missing several days of bank feeds
Hi there, I am missing transactions from the 8th, 8th and 9th September from our visa card feed. I have waited for a few days thinking the system will "catch up". But it is now 16th September and they have still not arrived. Can someone please look into this and get these fed into our system. cheers Sarah7Views0likes1CommentDiscount for early payment MYOB Business Pro
Hi there, I'm using MYOB Business Pro. I'm wanting to know if there is a way to give a discount for early payment of invoices. I provide my invoices straight from MYOB and would like to give a 5% for early payment. I'm currently doing this manually however this obviously means an extra layer of work. Any help would be appreciated.2FA no longer required for sign in?
Just in the past week I am no longer required to do the 2FA step after entering username and password when I sign in to MYOB Business/Essentials? I have not changed anything in settings, I am the only one who uses the system and I have not ticked "Trust device for 30 days". When I signed in to this community page I DID have to enter the 2FA but NOT when I signed in to the Accounting Software? When will this be fixed? I note there is a large post regarding a similar (or, rather worse) problem with AccountRight but I don't see one about MYOB Business.Solved1.5KViews0likes13Commentsitem sales report
I want to print off a list of all the sales for an item to provide names for an upcoming event. The report shows none whereas I know that I have sold 30 items and need to list our the names. I have no staff but the report seems to be filtering on all staff. I can get a list from a trial balance but no option to print it. Any ideas on how i can get that info. Worked ok using 19.6Payroll double up
Hi Community, I am facing a problem with my payroll doubling up in my P&L. Since the upgrade, I have been coding the bank transactions to the Wages & Salaries account. This is causing the wage amount in the P&L to be higher than actual. Please see attached. How do I resolve this? Thanks for your help.Payments recieved do not match invoice
I have issued invoices to customers with a 7 day payment term. They pay online and money is deposited into my nominated bank account. Trouble is lately the amount invoiced and the amount received and recorded automatically in MYOB is way different. Sometimes half of the original amount. This then triggers an auto reminder to the customer that the balance is outstanding. Eg. Invoiced amount = $900 Amount received into my bank account= $900 MYOB ledger shows - amount received= $485 Reminder sent, with pay now balance of $415 This has happened in 3 of the last 20 invoices. What's going wrong?? I've never had this since I joined many years ago.Why can't I add a second address (job address) when creating an invoice?
We run a glass & glazing company and often need to add a second address (job address). Could do this easily in Accountright desktop version but can't do in Business Lite browser version. May have to change accounting software if this can't be rectified. So frustrating.Not able to print more than one report
I am using MYOB Business Basics, since many years back. Recently I have got a problem when trying to print reports. It might have coincided with when I upgrade to Windows 11, but I am not quire sure. The first report I print, regardless of which it is, works fine. I get this screen, and can then click 'Print'. However, when trying to print a second report, again regardless of which one, then I get this: The only thing I can do now is to click on the red cross, and it says 'BBasics.exe is not responding'. I then have to take the option 'Close the program' and then re-open it again.9Views0likes1CommentStock on hand and multiple inventory
Dear community, I have stock in different shops. How can I setup multiple stock inventory or warehouses in MYOB? I did bought special inventory feature from MYOB and paying every month adds for that, but I don`t see and tools in my dashboard for that. Thank you) AlexElectronic Payment not selected when paying bills - cannot match in Bank Feed
Hello, I have a transaction sitting in Bank Feed from an electronic payment made. It seems when these bills were paid, Electronic Payment was not selected. It has been prepared into a Bank File and has already left our account. I understand there is no way to correct this now that the bank file has been created. So how do I get this to match in my bank feed? Thanks for your help.22Views0likes3CommentsApplying credits to a supplier payment?
Hi Forum!!! Been a while between drinks, every now and then I get annoyed enough that I MAKE time to come here and vent my frustration at the clunkiness of this darn software, and here's one of those days... Back in June last year, a fellow by the name ofConspirioposted about Supplier Credits. Now, to me, his issue is that he needed to apply a Supplier Credit to a Supplier Payment. As in, a Supplier Bill was processed & paid, then a Credit was received from the Supplier which needed to be applied to the Payment which frees the payment amount to be applied to another Bill from the Supplier. Well, that's how I read it anyway, and I don't feel the issue was resolved, then the thread was closed, so I've copied & pasted the comments from that thread into this post, hoping that we can get a resolution, coz I have this issue & I'm really, really frustrated!!! So, just in case, I've not made it clear, the next step I've taken is to process the Supplier Credit as a Negative Bill (which is ridiculous), but how do we apply the Credit to the Paid Bill freeing up the payment amount to be applied to another Bill from that Supplier? The only option I can think of, is to delete the payment originally made, apply the Credit to the bill and apply the original payment to a later Bill, but that has all sorts of ramifications with regard to GST and Bank Reconciliations... Here's where the last thread went... Conspirio Hi guy's, I am wondering how, or if there's a easier way then I'm trying to do, but all I want to do is add a supplier credit to my supplier payment. I'm sorry if this doesn't make sense but I'm Leaning as I go. I have let's say $2000 of supplier bills to pay, I also have $500 of supplier credits to be applied. The invoices relating to the credits are paid and gone. I'm trying to create a supplier payment by clicking the invoices I wish to pat but do not have the option to apply the credits that are entered into the system as they're simply not listed. For example I'd like to select the $2000 worth of invoices, the select the $500 credit to show I've paid $1500 total. Is this even possible or am I attacking this completely wrong? Thanks for reading and any advise 🙏 MMTSR I'm so glad you asked this question. I,too, am frustrated with the way you have to enter a 'credit" as a 'bill'...but when you go to make a supplier payment...the credits dont appear in your bill list, to be checked off with the payments. VERY ANNOYING. The credits have to be applied using the supplier returns function...but then don't appear on the remittance advice sent to the supplier. I have to manually advise the credits that have been applied on the remittance before sending. EVEN MORE ANNOYING!! Earl_HD Hi@Conspirio Thank you so much for your post. Yes you're doing it correctly, To process a customer credit for times when a customer returns an item or cancels their order, you first need to record a credit transaction and thenrecord the settlement of the creditas a refund or by applying it to another outstanding invoice. This help article will give you more information aboutSettling customer creditsandCustomer returns, credits and refunds Regards, Earl MYOBCommunityForum @MMTSR Is there any chance the software designers can include the credits in the supplier invoices list, to be checked off when making the supplier payment? Then maybe they can show in the remittance advice also? I have to manually list all credits applied when sending the remittance. Conspirio Earl, unfortunately your response makes little sense as I am talking about supplier credits, not customer credits. The issue inam referring to is exactly the same asMM has reported it is frustratingly difficult to process a simple credit notefrom a supplier. Celia_B Hi@Conspirio Thank you for your post. And we appreciate your patience in the issue. And thanks for updating us and getting back to us. I can see how this situation affected you. In general, If you want to apply a credit note on the supplier credit, You can enter a negative line creating a bill by entering the No of units as a negative and the Unit price as a Positive. So to record a supplier credit note, go to Create Bill and enter No of units as negative. You will then be able to process the supplier return. You can check on this Help Article:Entering Payments made to suppliersthis can serve as a guide and it contains more information. I hope this helps. If you need further assistance feel free to post again. I'm happy to assist. If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information. Cheers, Cel MYOBCommunityForumReturned Superannuation
I have had troubles with one employee and his Super payments being returned. The first time it happened was for the June payment, all the other six went through fine including one to the same Super company and with a similar Asian name that had a hyphen in the name (Kai - Ti and Tzu - Hsin). Tzu's worked perfectly from the off but Kai - Ti's was returned. Cue frustrating dealings with Colonial First State Super who would not look at it to tell me if I had some minute detail incorrect. Kai - Ti rang them and discovered that the previous employer had put in the wrong DOB and his surname was spelt with an 'e' where it should have been an 'a'. We waited a full month for them to fix these details, so that his Employee Card which was filled by him completing the Self Onboarding for me when he started, matched his Super membership. I had processed the Returned Superannuation and paid him for June and July on 29 August 2024. I thought it would all be fine then but the June/July contribution has now been returned as well. The only thing I note having read and reread the instructions for: Recording a Pay to reprocess the Super is this "Before reprocessing any super payments, fix whatever it was that caused the contribution to be returned. This might mean updating employee detailsorupdating super fund details." I did do that step BEFORE I had his details updated? Is that what the problems is? I recorded the pay to reprocess the Super the same day that I did the Record the Returned Super and the step to Record a Pay to Reverse the Super? Perhaps the proof will be that the last Super Contribution for August may go through and not be returned because the Employees details were updated before I did that one. I don't know, I didn't know that the order would have that effect. Does anyone have experience with this?Paying Super that has been reported in another account
Hi, I had to close a previous MYOB account and reopen a new one in Myob Business. Prior to this I recorded a Super payment to the ATO, but hadn't paid the employee. How can I now pay this Super payment from my new account without doubling up on the ATO reporting?