Forum Discussion

julesfletch

6 years ago

Mac OS Catalina

Hi, Can you please advise when MYOB will upgrade AccountEdge Pro V18 so that I can upgrade to Catalina. Thanks Julie

Theresa_D
6 years ago
Hi julesfletch

Thanks for your post. Please subscribe to the community forum banner post on the front page titled AccountEdge Information before upgrading MAC OS Catalina (10.15). After subscribing you will be notified whenever there is an update regarding this.

If this answers your post please mark 'Accept as Solution' to help other users with this question find this post easier. Feel free to use the community forum if you have any other inquiries or advice.

amcpl1

Is it true that MYOB is stopping update for Catalina?

AccountEdge is not and will not be Catalina-compliant - Article from Accountedge

https://www.accountedge.com/options/

Tracey_H

Former Staff

5 years ago

Hi amcpl1

After exploring a wide range of options, last week we regretfully announced that AccountEdge will not be Catalina compliant. See this post, AccountEdge Information before MAC OS Catalina, for more information.

While AccountEdge will operate as normal and all functionality remains the same for the foreseeable future with the Mojave operating system. If you do need to upgrade to Catalina, we do recommend reaching out to our team to discuss options

Taryn004
Cover User
5 years ago
By not being able to update Accountedge Pro to Catalina, what are the cons/disadvantages? What are we missing out on?
- Steven_M
  Former Staff
  5 years ago
  Hi Taryn004
  
  From an MYOB perspective, AccountEdge will operate as normal and all functionality remains the same for the foreseeable future with the Mojave operating system.
  
  In terms of what is included in the Catalina operating system, Apple does have a brief overview of what features are included with that OS on macOS Catalina. We also recommend you speak to an IT professional about other features of that Catalina Operating System. Do note that AccountEdge will not be Catalina compliant.
  - TheKavs
    Contributing User
    5 years ago
    Hi There,
    
    I realise that you state that AccountEdge will not be Catalina compliant - what are the suitable work arounds that MYOB will be providing to customers?
    
    This issue lies solely with MYOB to find a suitable solution.
    
    We will be required to upgrade to Catalina soon due to Security issues in the OS, so what are the suitable alternatives outthere and when will a solution be forthcoming to the Catalina issue or the next version of MacOS?
    
    We dont want lip service - we are seeking suitable alternatives provided by MYOB as the issue lies soley with MYOBs inability to provide a level of service that is expected with this product.
    
    Thank you