Login EX: encountered a communication error
I am receiving a communication error this morning. "Login Ex: Encountered a communication error (https://api.myob.com/accountright) Are there any known issues?
Forum Discussion
Upgrading the AccountRight API from 2016.2.99 to 2018.1.144 fixed this for us.
Hi TrevorAH
can you please advise how to get the version of the connector,
2018.1.4 installer only contains the connector version 2.21.6556
Hi, you need to update the SDK, not the addon connector:
Hi MTBuilder
Thanks for reaching out. Last week we made a security change to our API meaning we will no longer accept connections using TLS1.0. As @Triboss has said, you will need to update the SDK and ensure you are using TLS1.1 or greater.
Here is a link to our blog post which has more information on this - http://myobapi.tumblr.com/post/177017431449/tls10-no-longer-supported
Thanks,
Jacob
MYOB API Team
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MYOB API Support Centre - https://apisupport.myob.com
