Forum Discussion

gx4x4's avatar
gx4x4
Experienced User
2 years ago

login

Last week had a problem, login not working, managed to fix problem by logging in through Google, this morning tried to login on Google, Message came up a this site cannot be reached... any suggestions please....

  • Hi gx4x4,

     

    Thank you for letting me know and I'm glad that you were able to sign in now. If you have any additional concerns, please feel free to post in our Community Forum. Have a great day! 

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi gx4x4,

     

    Thank you for the post and for letting us know your concern. I'm sorry to hear that you're experiencing this kind of issue and I'll be glad to help you. Please provide me with a screenshot of your whole screen and the error message that you are having.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

    • gx4x4's avatar
      gx4x4
      Experienced User

      Hello Isaiah,

      I am sorry I cant because now when I log on to Google app.myob.com  it is just telling me that it doesnt recognise my email or password.... and for SECURITY too many attempts at trying to login account will be blocked !  This is how it all started last Thursday. I need to be able to access the Myob system to get some work in before month end... PLEASE HELP.. 

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator

        Hi gx4x4,

         

        Thank you for the response and for the patience. I'll be sending you a private message to get some information and to look further into this.

         

         

        Please let me know if you need further help.

         

        Kind regards,

        Sai