Forum Discussion

Stephen_Batley's avatar
Stephen_Batley
Partner
4 months ago

Display screen

I am in Business Lite (in Bank rec screen) and I have lost the vertical menu, the print size is now oversize. How can I reset to original settings. I must have done something, but I don't know what.

 

  • Stephen_Batley's avatar
    Stephen_Batley
    4 months ago

    Hi Adrian

     

    Thank you for your reply.

     

    Display settings on my laptop haven't changed, as this is only happening in MYOB.

     

    The only way I can see my vertical menu is via the 3 horizontal lines to the left of "myob" word at the top left hand corner of my screen.

     

    It is making very difficult to work.

     

    Steve B

  • Stephen_Batley's avatar
    Stephen_Batley
    Partner
    4 months ago

    Hi Adrian

     

    Thank you for your reply.

     

    Display settings on my laptop haven't changed, as this is only happening in MYOB.

     

    The only way I can see my vertical menu is via the 3 horizontal lines to the left of "myob" word at the top left hand corner of my screen.

     

    It is making very difficult to work.

     

    Steve B

  • SupportNoteGuy's avatar
    SupportNoteGuy
    MYOB Staff
    4 months ago

    Hi Stephen_Batley - thanks for your question. This seems very odd! It sounds like the display settings on your computer have changed. Also, make sure the vertical menu hasn't accidentally been collapsed - you can click the arrow button shown here to expand and collapse the menu.

     

    If the problem continues, reach out to MOCA, MYOB's virtual assistant, at myob.com/support for deeper assistance. If MOCA can't resolve the issue, the live chat team is available to provide further help.

     

    Adrian

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    4 months ago

    Hi Stephen_Batley

     

    This may require further investigation to make sure we're on the same path. If you can just send a screenshot of the window you are referring to, that would be great! Just make sure to remove any sensitive information before posting in the Forum.

     

    Best regards,

    Doreen

    • Stephen_Batley's avatar
      Stephen_Batley
      Partner
      4 months ago

      Hi Doreen

       

      Thank you for your response.

       

      Discovered that I accidently had the "Control" button pressed when using the mouse scroll button and the font magically increases.

       

      Didn't know of this, just another windows trick I didn't know.

       

      Anyway, all solved and again thank you.

       

       

      Regards.

       

      Steve B

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        4 months ago

        Hi Stephen_Batley,

        We're glad to hear that your issue has been resolved. If you have any further queries, please don't hesitate to start a new post. Our team will be happy to assist you.

        Regards,
        Earl

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