Forum Discussion

mistyben's avatar
mistyben
Experienced User
6 months ago

Terminating employees

Has anyone else come across this problem

2 casual employees with exactly the same name.  As no-one bothered to reply to my last post and year end is almost on us, I've changed the name of the employee I need to terminate to all CAPITAL LETTERS in the hope that when I run my last payroll for the year it will update on the portal and allow me differentiate between the two.

I suggest MYOB increases the fields to pick from when terminating an employee - the simplest way would be to include the employees ID field as each one is unique.  

  • Shella_A's avatar
    Shella_A
    5 months ago

    Hi mistyben

     

    I get your struggle with telling two employees with the same name apart. As of now, MYOB doesn't currently let you use the employee's ID during termination. Your trick of using capital letters for differentiation is smart! For a lasting solution, how about sharing this idea on our MYOB AccountRight Product Ideas Exchange board for feature consideration? When it comes to the termination process, make sure to follow all the steps. This involves removing the termination date on the card file and under employee termination on the STP reporting center, then sending an update event. Have a look at this article for more on employee termination. Let me know if you have other queries!

     

     

    Kind regards,

    Shella

  • Shella_A's avatar
    Shella_A
    MYOB Staff
    5 months ago

    Hi mistyben

     

    I get your struggle with telling two employees with the same name apart. As of now, MYOB doesn't currently let you use the employee's ID during termination. Your trick of using capital letters for differentiation is smart! For a lasting solution, how about sharing this idea on our MYOB AccountRight Product Ideas Exchange board for feature consideration? When it comes to the termination process, make sure to follow all the steps. This involves removing the termination date on the card file and under employee termination on the STP reporting center, then sending an update event. Have a look at this article for more on employee termination. Let me know if you have other queries!

     

     

    Kind regards,

    Shella

    • mistyben's avatar
      mistyben
      Experienced User
      5 months ago

      Hi Shella - it worked by removing the termination date, running a 0 payroll, sending the update through, and as the employee's name had been changed to CAPITALS I could then pick them up and terminate.  This is a very long winded way around what would be a very simple task if the development team added the employee ID number to the termination screen

      • Shella_A's avatar
        Shella_A
        MYOB Staff
        5 months ago

        Hi mistyben

         

        Thanks for the update. I'm glad to hear that you were able to resolve the issue by removing the termination date, running a zero payroll, and sending the update through. I understand that this process can be quite tedious. Your suggestion about adding the employee ID number to the termination screen is a great idea and could indeed simplify the task, and I can see that you've already shared this idea on our product ideas page. In the meantime, feel free to reach out if you have other queries!

         

         

        Cheers,

        Shella

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