Forum Discussion

SammiB's avatar
SammiB
Trusted Partner
3 years ago

AO Edit Configuration of data file

I need to change the configuration of a data file in AO.  The client was AR but now Essentials.

 

In the client tab, click Client Accounting I get the attached error and then the option to change  (the left hand side bar) has disappeared.

 

I am an administratior on the Essentials data file.

 

Why wont it let me change what type  of data file to access

AO
configuration
  • SammiB's avatar
    SammiB
    3 years ago

    in case anyone else has this issue

    old essential files need a script run

    new essential files look on first tab to add them.

  • SammiB's avatar
    SammiB
    Trusted Partner
    3 years ago

    Any Mods on here that can help with this as I have to complete the financials for the client.

     

    or who to call to get this sorted.

    • SammiB's avatar
      SammiB
      Trusted Partner
      3 years ago

      in case anyone else has this issue

      old essential files need a script run

      new essential files look on first tab to add them.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.