I'm having trouble with one employee; all others are fine. I have MOYB Business, too. When I go to payroll, there are no "payroll categories." It was working fine until July when it stopped appearing on the pay slip. I noticed the year-to-date is showing zero for this employee too.
Hi mslcons,
Since the payroll categories aren't appearing for this employee, it could be related to how their profile or payroll details are set up.
Let's start by checking the employee's card details to ensure that all necessary payroll categories are assigned correctly. Also, please confirm that the employee's status is active and there are no missing or altered payroll settings that could affect the year-to-date totals.
Regards,
Sai
