Forum Discussion

Margaret2's avatar
4 months ago

Payroll reporting incorrectly through STP

I am recording payroll for a client for the last quarter and the STP is not reporting correctly, it is recording payroll dates as 30 June and it is recording NIL payruns

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi Margaret2

     

    Double-check each payroll category to ensure they're assigned to the correct ATO reporting category. Sometimes, it's just a matter of a quick tweak to get everything reporting smoothly. Also, you can provide me with more details of your concern so I can assist.

     

    Best regards,

    Doreen

    • Payroll categories are assigned correctly and have been reporting correctly previous to this

      The pays are recording correctly it is the STP reporting that is showing dates incorrectly and showing as NIL

      I had the same problem with another client yesterday

      I am not sure what other detail I can provide you with

      Regards

      Margaret

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi there Margaret2

     

    When you processed the pay run, was it the current date or past date already? If it's a past date already, you will be asked if you are reporting the pay as an update pay run (which could lead a NIL amount in STP) or report as a new pay run. You could also check the payroll reports such as Payroll Activity, Payroll Register and YTD verification report to see if they have correct figures. If so, then you can safely disregard the NIL amounts in STP reporting. Let me know if you have further questions about this.

     

    Best regards,

    Doreen