Forum Discussion

ease's avatar
ease
2 years ago

GST Filing

We file our GST monthly but the April month one is not showing in the Dropbox after this changed system and it is now coming two monthly. I even had to change my settings to file it monthly again   ...
  • Celia_B's avatar
    Celia_B
    2 years ago

    Hi ease,

     

    Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

     

    Thank you for flagging this to us. In this regard, you will need to check what is the current year under Set up>>company information as this problem is only caused if the financial year is not rolled over. 

     

    To Roll over your financial year, Under File Menu>>Close a Year>>Close Financial Year. Read each screen carefully and follow the prompts. If something is displayed incorrectly by MYOB, attach a screenshot of the relevant close FY screen as well as the Setup>>Company information screen showing the current FY. 

     

    You can check this Help Article: 

    Prepare your GST return (New Zealand only)

    Close the Financial year

     

    If you need more support on this or in the future, please feel free to post again. We're happy to assist you. 

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind Regards,

    Cel

     

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi ease,

 

Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

 

Thank you for flagging this to us. In this regard, you will need to check what is the current year under Set up>>company information as this problem is only caused if the financial year is not rolled over. 

 

To Roll over your financial year, Under File Menu>>Close a Year>>Close Financial Year. Read each screen carefully and follow the prompts. If something is displayed incorrectly by MYOB, attach a screenshot of the relevant close FY screen as well as the Setup>>Company information screen showing the current FY. 

 

You can check this Help Article: 

Prepare your GST return (New Zealand only)

Close the Financial year

 

If you need more support on this or in the future, please feel free to post again. We're happy to assist you. 

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Kind Regards,

Cel

 

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