Hi,
We started with our new payroll provider in April, OMG what a change reports on everything and avaiable!
MYOB you have let a whole community down very badly!
Hi KatGurl,
Thanks for posting your concern in the forum.
I'm sorry to hear about the difficulties in generating the report. Currently, I believe the Leave Transaction report would produce the data you are looking for. You will need to make sure that the date range is the start date of the employee to see the running leave balance. Also, I recommend reading through this article, Learn About Payroll Changes After Upgrading. This will provide insight into the new upgrade.
Let us know if you require any further assistance with this.
Thanks,
Genreve
Hi, We have recently transitioned from Essentials payroll to the new version and it only gives me leave taken since April, so half my employees don't even appear on the report.
I have been into each employee and clicked on their leave tab so have the leave balance but this is very clunky and time consuming. I would have thought that the correct leave balances for all employees would be an easy report as all the information is in the new system?
Hi KatGurl,
Thanks for the response and I'm sorry to hear about your inconvenience.
Currently, the application only has one leave report available for the product. I understand how this might make your job more time-consuming, so I recommend posting your suggestions about the application in the MYOB Business Ideas Board. I am positive that the app will improve moving forward.
In the meantime, we appreciate your patience. Let us know if you require any other assistance.
Thanks,
Genreve
What a struggle this is. The reports are conspicuous by their absence. Do you think that you should have waited until all this was ironed out before releasing this update?
Hi KatGurl
The leave balances report will be back in the product in Q1 next year (ie by March 2024). Its already being worked on.
Hi
Your link is broken as it gives a 404 error.
I have set our report to run from 01.08.2022 to 15.0.2024, 01.08.2022 is when we first changed from ACE to MYOB Essentials, and then had this last upgrade at the end of last year and the report is not correct. It has shown that only one staff member had any leave added in that time (due to having an anniversay this year), when everyone has rolled over at least one anniversary, excluding new staff. It does not agree with the individual staff leave record and doesn't give a clear report of estimated/anticpated leave available. I can't put in the employees orginal start date as the system won't allow me to go back that far.
Your reports shouId be acurately reflecting what is shown for individual staff and they are not. I also can't run a report of only their start dates, again I have to look individually, which is not OK if you have a large number of staff.
Nicole
I have the same issue and completely feel your pain and frustration. Actual Annual Leave taken is not showing on the report only Public Holidays . It doesnt make sense!! All these issues are just making our jobs harder not easier. Now I have to keep a manual Leave spreadsheet Like we did 10+ years ago.
Hi,
Over the course of this disastrous period of the introduction of this new version, I have had an employee leave our business. This should have been a straight forward operation, to pay leave accrued etc however, where-ever I looked, the Final Pay was different. In the end, I had to work it out on the back of an envelope, as that was more reliable than MYOB Payroll. Embarrassing, to say the least.
Hi everyone,
Thank you for sharing your feedback.
I deeply regret the inconvenience you've faced due to our recent product upgrade. We certainly didn't intend for this to happen, and I can understand how frustrating it must be for you.
Our team is fully aware of the issues that have arisen post-upgrade, and we've gathered all our users' feedback regarding the list of issues to make necessary improvements in the upcoming update.
Your insights are extremely valuable to us, and we are grateful for your patience as we work diligently to enhance the user experience.
Thank you for your understanding and continued support.
Cheers,
Princess
