Forum Discussion

HCL's avatar
HCL
Experienced User
2 years ago

MYOB Payroll Version 2023.1

Hi  I have completed the latest update, and proceeded to enter data. it asked me to set up password do I did and hadn't notined anything different until I was finalising a Pay.   The journal didn'...
  • ryadre's avatar
    ryadre
    2 years ago

    I have the same issue. Payroll has done update, now after opening I get error saying Confirmantion code is invalid and to contact MYOB. Then the next pop up asks for a password, which I said No.

     

    After doing the payroll I get the same error as the OP and its then says Journels are not posted.

     

    Edit - I called support and they said its a know issue and are working on a fix. They added me to their list to notify when fixed with a case number

Sean_DC's avatar
Sean_DC
Former Staff
2 years ago

Hi officeatwab 

 

Thank you for posting. Were you able to try the steps given previously? You will need to uninstall any existing NZ Payroll software and install the installer below. This installer will come with the latest SDK files.

 

https://exo.myob.com/MYOBPayroll/EAP/2023.1/MYOBPayroll2023-1.exe

 

 

Please feel free to post again. I'm happy to assist further.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

 

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