Forum Discussion

ETF's avatar
ETF
Experienced User
5 years ago

Overwrite Protection downloading NZ Payroll 2020.5

I have  downloaded the  new  update  but  it  has  stopped   me  finishing  as comes  up Demo. Backup already installed  in system Have  tried  for  2 days  to get  through to talk to someone  and  ...
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi ETF 

     

    Thanks for your post and I'm sorry to hear that you're experiencing this. Selecting Yes to All should allow the installation to complete successfully.

     

    Please do let us know if you continue to have problems.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

LizSmith's avatar
LizSmith
Experienced User

Payroll 2020.5 isn't installing for me. I have tried shutting down all other programes, stopping virus detector, uninstalling old version. I get as far as saying "YES TO ALL" for overwrting files and nothing happens?

 

Anyone else having problems?

LizSmith's avatar
LizSmith
Experienced User
5 years ago

I resolved this in the end!! In settings there was a Microsoft upgrade pending..a minor one but then Payroll installed

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