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ETF's avatar
ETF
Experienced User
5 years ago

Overwrite Protection downloading NZ Payroll 2020.5

I have  downloaded the  new  update  but  it  has  stopped   me  finishing  as comes  up Demo. Backup already installed  in system Have  tried  for  2 days  to get  through to talk to someone  and  ...
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi ETF 

     

    Thanks for your post and I'm sorry to hear that you're experiencing this. Selecting Yes to All should allow the installation to complete successfully.

     

    Please do let us know if you continue to have problems.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

LizSmith's avatar
LizSmith
Experienced User
5 years ago

Hi

 

Have you tried going to settings and seeing if there are any Windows updates pending? As soon as I did the update (and it was a minor one) the install worked

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