Forum Discussion

DerekR's avatar
DerekR
Contributing User
4 years ago

unable to process BAS in MYOB Practice

When will we be able to lodged BAS/ IAS through MYOB Practice again? For the last week or so, when i have tried to prepare a BAS/ IAS i keep getting this message "We’ve encountered an error. Form fie...
  • DerekR's avatar
    DerekR
    4 years ago

    Our IT found the issues, our clocks were not in sync with what the ATO use. So we have now sync our times and are able to now process BAS in the MYOB Practice. 

DerekR's avatar
DerekR
Contributing User

Our IT found the issues, our clocks were not in sync with what the ATO use. So we have now sync our times and are able to now process BAS in the MYOB Practice. 

Sandy_C's avatar
Sandy_C
MYOB Staff
4 years ago

Hi DerekR 

 

Thanks for the update and letting us know. Glad to see it working for you now.

 

Cheers,

 

Sandy
Client Support Representative

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