Hi Shella_A
Thank you, but another empty answer. MYOB are changing very well established, long term commonly used accounting terminology - to make it easier?? How does "inventory" make less sense than "products & services"? Does MYOB see themselves as a serious accounting software provider?
With reference to security - perhaps make yourself familiar with the thread labelled "Update - Improved Security - 2FA changes" The major security problems there - i.e. being able to login without password or 2FA depending on how you log out - 7 months after being raised. That doesn't feel like MYOB are valuing the feedback. I'm still waiting for an answer on the correct way to log out after doing a backup. Currently the software closes but does not require any security on re-opening.
Hi JillL1.
Thanks for the follow-up. I understand your feedback on the language changes, and I hope that in time you will grow to like it as much as the group that was involved in testing.
Hello as well, Durkin. Thank you for contributing to this conversation and being an active user of our forum. We absolutely note the feedback from yourself and others around replies seeming like they are a bot or ChatGPT. We are working hard to improve and also hope that in another month you will notice a positive change.
PS: That is a genuine photo of our Melbourne office, and it hasn't ruined anyone's day yet!
Cheers,
Shella
