Forum Discussion
Hi Kathy18,
It's great to have you in our community forum!
Thank you for your post and for providing your migration ticket details. As per further checking, the migration team has already received your file. However, due to exceptionally high volumes, the turnaround time for the migration process is currently longer than what is expected. Your patience is highly appreciated in this matter. Rest assured that our team is working with your files and will give you an update once the file is successfully migrated.
In the meantime, feel free to post if you have any other queries. I also recommend getting in touch through our online help center, MOCA, whenever you need immediate assistance.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Kind regards,
Shella
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