Forum Discussion
AmandaCL
4 months agoMYOB Moderator
Hey ElisaSmith
If you've updated your email address recently I would suggest getting a File Administrator to double check that it has been updated within the file as well.
They'll be able to do this by selecting Setup > User Access and clicking on your User ID. You'll want to make sure your new email address is listed and that "This user will sign on with a my.MYOB account" is ticked. More detailed instructions can be found here.
Cheers, Amanda.