Solved
Two Factor Authenticator code is invalid
When trying to retrieve a two factor authenticator code, receiving an error code invalid. We cant seem to find what is wrong, would appreciate help please.
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Hi PIP2,
This help article has detailed instructions on how to assist you with your issue, Getting help with two-factor authentication.
If you need further help, you can reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.
Regards,
Sai
Hi Sai, thank you for your message. We have tried help with two factor authentication but we are asked to enter a code which we cant get. I have submitted a support case via My Account. Thank you for your help.
This issue has been resolved, thanks for your help.
