Forum Discussion

AmandaCL's avatar
AmandaCL
MYOB Moderator
7 months ago

Setting up additional two-factor authentication methods

Hey everyone!   We're introducing a new way to secure your accounts with additional two-factor authentication (2FA) methods.   This will prevent sign-in hassles and getting locked out if you ...
Amy1's avatar
Amy1
Contributing Cover User
2 months ago

Hi,

 

I am a business owner and I have the Authenticator app on my phone for all accounts. As we used to only have to do this once a month, the staff would just ask me for the code on those occasions.

 

Now that this needs to be done daily, they are some times in earlier than I am and they cannot sit around waiting for me to log in for  1 hour before I get to the office each day. 

 

I still need to keep the  authenticator on my phone for their accounts as the boss but how can they also get 2FA for their individual logins whilst I also have it?

Kind regards,

Amy

  • AmandaCL's avatar
    AmandaCL
    MYOB Moderator
    2 months ago

    Hey Amy1

    Your employees can set up additional methods to receive their two-factor authentication codes. This will allow them to select a different method if they are unable to access codes through their usual way.

    Instructions to set up an additional 2FA method:

    1. Log into My Account (myaccount.myob.com).
    2. Click your user name in the top-right corner and choose Account security.
    3. Click the Add (>) button for the desired 2FA method.
    4. Verify your identity with a 2FA code.
    5. Follow the prompts to complete the setup.

     

    Let me know if you have any further questions!

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