Subscription renewal issue

Question

Hi,I'm the Club Treasurer for an incorporated association.&nbsp;Our accountright subscription has now expired and I'm trying to renew it.Only problem is, under the incorporated associations act and our clubs constitution which is registered with Consumer Affairs Victoria, we are unable to set up a direct debit (we have to have 2 people to sign for each transaction) and we aren't able to get a credit card (also due to having to have 2 people to sign).I'd like to get this sorted ASAP please as I can't use MYOB at the moment.&nbsp;Help please.&nbsp;Thank you, Julie.&nbsp;

earl_hd · Answer

Hi Julz999,The primary contact on the file is the person who can change the payment details and/or renew the subscription. To get further assistance, you can contact our support team. The best ways to reach them are through live chat via our virtual assistant MOCA or by raising a support ticket through myaccount.myob.com. This will help you get the necessary support to resolve your payment method issues and renew your subscription promptly.Regards,Earl

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