Incorrect amounts showing on Analyse Sales - Salesperson Multi-Period report
Hi, the total sales showing on the above report is incorrect and also missing one salesperson's data. Total sales from 1 July to 9 July 2024 should be $96k + GST, however, when I run the above report only $13k is showing for this period and one saleperson K Chow is missing - he should have $20k against his name. Also, for some reason, running the same report for July 2023 to June 2024 returns a NIL result for a majority of the months which is all wrong. Please help, thank you.Landscape Invoice being sent from within MYOB's managed payment platform displaying incorrectly (SOLVED)well kind of but not really
I know there are a few users that have this same issue and thought this may help. It was first raised with MYOB support close to 3 years ago, after being passed on to almost every single department within MYOB and outsourced to overseas call centres (whom are really really bad at generating and keeping records but really really good at telling you that someone will be in contact with you tomorrow, I'm still waiting....) This issue has left everyone scratching their heads but I can confirm there is a solution to solve this problem (well not really, but its the closest thing anyone is going to get). Drum roll........ Create a new template in portrait..... That's it. After 2-3 years of rolling around looking for cause and effect this is the response. Hardly a solution but I can guarantee, all roads lead to this point. I did resist to start off with but do yourself a favour and just redo a new template in portrait and be done with it. It will save you so much time consumed with support that you could better utilise elsewhere. Just accept it and move on because its too hard for anyone to work out why and no one else cares the way you do. You are probably due for an invoice overhaul anyway right? Good luck friends.Deleting unused supplier cards in bulk?
Hi ... is there any way of deleting unused supplier cards other than one at a time? There are no transactions or audit trail entries against them. We have several thousand. Our current database inherited them when several MYOB databases dating back a very long time were merged into our current database and it has been on the "lets deal with it later" list until now.SolvedIs there any work around for sending invoices and statements to separate email addresses?
Please see this previous post (from 6 years ago) Card: Customer - Different email address for invoices and statements | MYOB Community I can't seem to find any response to this request, even though it looks very popular. We have clients who request invoices to automatically go to one email address, while statements are to go to another email address, and any other correspondence (i.e. reminder of overdue invoices) to go to another email address. But currently in the customer card there is only one email address field. Is there any other work around, or is MYOB looking to try to implement this suggestion?Sales invoices being duplicated
I have a problem with sales invoices. Having created one, I go into the Sales section and find there are 3 for the same client, with different invoice numbers, all dated different days and on days when the database hasn't been open. Eg. Sales dated 4 and 5 and 6th March for the one client, but with the database only opened on the 6th and only one being produced on the 6th March.Solved