Returning a purchase
I am trying to return an item, which inventory displays x22 on hand. I am trying to return this x22 in 'Purchases' to generate a credit/return however no matter how many times I try it comes up with an error message saying 'processing this purchase would leave the item with no items on hand and a non-zero value in inventory'. HELP!Bank files not uploading to CBA
Hi all. Wondering if anyone knows anything about a bank file not generating correctly in myob - whenever I try to input a file it comes up with an error: Trace account provided is not nominated for this service Trace account provided is not nominated for this service Transfer group contains credit to non-client or non-enabled account. Have I missed something in the setup?
Duplicate payments recorded for purchases
Hi there, I am having some issues with duplicate payments, which have been recorded against purchases, I am unable to delete the payments as the stock has been received and in some cases sold. These are def duplicates as the bank account has been reconciled to date. This was an issue with a few other transactions, which were able to be reconciled as the linked account was recorded incorrectly. For the previous duplicated transactions, once the linked account was corrected, I was able to reconcile the duplicated transaction against itself to balance, I am now left with 4 transactions where I am unable to do this. I have reached out to my accountant who is unable to offer a solution and advised to reach out to Myob directly. I need these transactions to be reconciled or deleted so they are no longer here as unreconciled transactions or do some type of adjustment to clear them? I have included some images which hopefully will also share some insight to this issue. We use Myob Account Right, desk top. Any comments or support is welcome. Thank you
Discrepancy between payroll activity summary and GL account
Hi, There is a discrepancy between payroll activity summary and wages and salaries general ledger. Net activity in GL and total wages in payroll activity summary has an discrepancy. Can I know why there is an discrepancy ? How do I reconcile both reports ? Thank you.Supplier Ledger not reflecting credit that was offset against invoice
Dear MYOB Community, I have attached some diagrams to illustrate the issue I’m facing: The first diagram shows an invoice with a credit applied: $1,608.20 minus $740.64, resulting in $867.56. The second diagram is a snippet of the respective purchase journals. The third diagram is the Supplier Ledger Report, which does not reflect the credit correctly. Instead, the two amounts are added together, displaying $2,348.84 ($1,608.20 plus $740.64) in both the Debit and Credit columns. The Supplier Ledger Report is the standard report found under ‘Purchases / Supplier’. Could you please advise if we are setting off the credits incorrectly? Thank you.
Ultra Long decimal places for inventory quantity on hand values
Good Morning, I'm currently showing 3.0000000151631E-05 as a quantity on hand for one of my inventory items. We experience this regularly and make a request to have a script run over our file which rectifies the problem for a period of time. I tried to make the same request within the older thread but it wasn't allowed as I've reached my maximum number of replies 😕. Would you be so kind as to please run the script for me? Thanks for your help.Purchase Order Entry - Field Choosing
AccountRight+ Desktop. Is there a way of changing the entry fields in the purchase order when entering inventory/item purchases please? I want to include the suppliers code as well as our code. I’m not talking about the purchase order form that gets printed (customising the purchase order form), I’m referring to the entry screen with the desktop program. I think I recall that you can’t but all of my searching refers only to the purchase order form. Thanks in advance
