Forum Discussion

6 months ago

Bank Code is Invalid for Wise Account (NZ)

Hi there,

I am trying to set up Wise as a supplier in MYOB AccountRight in order to make a payment to them. They have given me a NZD account number beginning 04-2021-xxxxxxx-xx. AccountRight is giving me a pop-up error "The Bank code is invalid".

Payments NZ lists the 04 bank code as ANZ Institutional and Wise references their bank as JPMorgan Chase NZ. https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/?bank_number=04

Is there another way to set up MYOB AccountRight to make payments to Wise?

Or can this bank code please be added as a valid code in MYOB AccountRight?

Desktop

Doreen_P
6 months ago
Hi Wanzi,

I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

Best regards,

Doreen

Doreen_P
MYOB Moderator
6 months ago
Hi Wanzi,

I understand the frustration the error bank code is invalid may cause. No worries, I've created a case for you and passed it along to the right team. While I don't have an exact timeframe for the fix just yet, your patience and understanding mean a lot. Feel free to post again if there's anything you need assistance with.

Best regards,

Doreen
- EricaKirkham1
  5 months ago
  Hi - We are having the exact same issue - how do we enable this for our payments with an 04 bank code?
- CatFH
  5 months ago
  I am also having the same issue for the 04-2021 bank code.
- chrissya
  3 months ago
  We are having the same 04-2014-#######-###
  - Genreve_S
    MYOB Moderator
    3 months ago
    Hi everyone,
    
    I understand that you also have the same error message. I passed on all of your details to the relevant team. In the meantime, feel free to create a new thread if you need any other help.
    
    Thanks,
    Genreve