Moving from Ace Payroll
We are a small NZ company operating with few employees on all types of employment types. With Ace payroll support ending in 2025, I am looking for suggestions on what to move to. The ideal system would have an easy migration and talk to main accounting systems. Fellow Ace users looking at the same situation, what are your thoughts? Thanks.
reducing hours pay run
Hi there, posting here as the support staff couldn't work out this particular issue and still waiting for a call back since last week.. A staff member reduced her days from 2 days to 1 day. She complained her annual leave hours reduced. It appears same number of weeks entitlement remains but the hours were reduced. (i.e. her week of entitlement still 3.11 weeks; but hours available was from 46 hours to 22 hours). When she raised the concerns to me, I called the support and we went thru her past pay slips on MYOB software. It was noted that her pay slip on MYOB cloud was 22 hours from her past pay slips as opposed to 46 hours she claimed. Of which, I told her the software and the pdf pay slip could not be altered as it was emailed and sent to her from software. So, she printed her past few pay slips and the hours were 46 hours instead of 22 hours. 1, how to correct, change and record the right amount of annual leave? 2, how can the software automatically alter the past pay slips which were sent out already? was this not supposed to be a legal document? thanks
