Is it possible to remove the "view unpaid invoices emailed to you" link at the bottom of invoice emails sent from within MYOB?
Hi, We send some invoices directly from MYOB and others we sent manually and only record the details in MYOB. This can be a mix of both for each customer, so we have never turned on the "Unpaid Invoice Summaries" because we don't want customers to be sent a list containing only some of their invoices. However, we've realised today that there is still a link going out on the bottom of the emailed invoices which says "view unpaid invoices emailed to you". So, the customer is still getting a partial list! I've been through the all the settings I can find for emailing invoices and invoice reminders, but I can't find anywhere to edit or remove this section of the cover email. Is it possible? We really don't want it as it's not accurate. We send statements each month which does the same thing anyway but includes all invoices whether emailed or not. Thank you.Solved1.3KViews0likes5Comments
Myob invoices app cant bring up my inventory items
Hi I'm trying to create quote and invoices on my myob app but I can't even load the items inventory to start to add lines to my quotes/invoices I have deleted the app and reloaded it, logged out and back in and still keep getting the same issue1.1KViews0likes9Comments
INVOICES DOUBLING UP
There is something very strange happening with MYOB at present. Double up of invoices are not being flagged if entered already. MYOB is allowing the double up to occur. Invoices with no info are also not being flagged but saved without notification. Cards are reverting to an old file with incorrect information and doubling up. I am wasting so much trying to clean up this system it's driving me insane. FIX IT FOR GOODNESS SAKE! How can a program that has thousands of users be so unstable. How frustrating?1KViews0likes4Comments
Importing sales customer is being used multiple times
Hoping someone can help. I'm importing sale invoices using a csv file with 20 different invoice details, 1 item per invoice each to a seperate customer card file but when I import it its using the first customer in the file then adding each additional line in the file as a line item and not actually creating a seperate invoice. Hope this make sense, please if anyone can help!Solved
Email address to send bank statement copy to when setting up MYOB on-line payments
Hi I just submitted the form for setting up on-line payments. I lost the browser which had the email address details to send a bank statement copy to (to verify the account). Can you please re-confirm? Thank you!Solved559Views0likes1CommentMYOB Capture
Is there a way to have employees have access to MYOB Capture without being able to acess the company file? Do I have to set them up as a user and no access to the file just to be able to send through the purchase dockets they have? Is there another way as they loose the fuel dockets linked to business card, open to suggestions as this is new to meSolved
