AO 2121.0 v 5.4.38.41 plus Prefill error 2021 - Object reference not set to an instance of an object.
Hello, There is an individual client whom prefilled and done previous years without any problem. This year prefill gets error; System: MYOB AO Tax Version:2121.0 v 5.4.38.41 Error code: - Summary:Error saving downloaded prefill information. Detail:Object reference not set to an instance of an object. I searched previous tickets. There was a known issue for some cases but his situation does not fit. He is not over retirement age or nor getting super stream income. Will appreciate your support on this matter. Thank you, Sevtap (Suzie)885Views1like2Comments
Practice manager online - Graphs not populating for Manager (ie My aged WIP)
MYOB AO Practice Manager Online is not showingMy Aged WIP,Top 10 Debtors by Manager, Top 10 WIP by manager. How do we fix this so that it shows data where a client has been setup with a "Manager" in MYOB AO? The only data showing on the Practice Manager (Online) page is for the practice as a whole.Solved1.1KViews0likes1Comment