Online Payments: Ability to select which payment methods are on offered
Currently there is only the option to choose an online payment to include bPay, Visa or Mastercard. We therefore can't use this as we don't accept credit cards. However we would like to be able to email our clients their invoice with the direct payment option for bPay. It seems very strange that we can not chose to have one and not the other! Currently we must choose whether we want to have online payments or not. We should be able to chose WHICH online payments we would like to activate. We have rather large invoices and having to wear 1.8% surcharge of these credit card transactions would destroy us
Statements: Ability to set a customer's email address for statements
Any chance we could get the option to setup a unique email address for individual customer so I may email statements out monthly to the customers preferred accounts email address. I am well aware there are 5 configurable email addresses to choose from but I want to have a dedicated email address for the account statements to go to, sick of changing/forgetting to pick the correct email address when emailing out dozens of statements at the end of month. Such a simple option would make the software so much more valuable. "Easily Email Statements"
Card: Customer - Different email address for invoices and statements
We deal with a few large international companies who require invoices to go to one automated email address and statements to go to their accounts payable email address. Can MYOB make an allowance in a future release to have a dedicated sales invoice email address and a dedicated statement email address. "Being able to have different email addresses for sales invoices and statements"
Allow invoices to be sent as PDF only
Companies are now starting to accept PDF only (ie no HTML links). This is requiring invoices to be manually downloaded and then sent as an attachment in a manually prepared email. Very time-consuming. This needs to fixed ASAP as it is no longer feasible for us to stay with MYOB.
Sales: In Tray - attach documents
I have seen the in tray for purchases and ask if there are any plans to add an in tray to the sales invoice side. It would be very helpful to us as a solar installation company to store all compliance and design pdfs with the installation sale record, so that over time we when we re-visit the sale record we can find all of that in one place. 'In tray for Sales?"Online Payments: BPay Surcharge
Hi MYOB Team, I can see that this has previously asked by many other users in the "MYOB Community", and whilst they have all been replied to and then "closed" for comment, this hasn't rectified nor made the problem businesses face go away. Can we please have either: 1. the ability to automatically pass on BPAY merchant surcharge fees to clients on invoices, just like we do with MASTERCARD and VISA; and/or 2. the abilitiy to switch off BPAY as a payment option, right now it is lumped in with Mastercard and VISA. When we were part of the pilot program this was rarely an issue for us, but since being fully rolled out, regular users now know that by selecting BPAY as their method of payment they can avoid the surcharge fees. Initially after getting stung a few times we had to decide what level of fees we're prepared to cop? As a result we'd chosen to disable the payment feature all together for all "account clients" leaving it only available for Cash Sale Invoices and only if they're less than $500 because whilst this is a great feature the costs associated are NOT! Kind regards Suzi
Invoice Reminders: Attach PDF copy of invoice
Our original invoice emails are set up to attach a pdf copy as well as email the link. It would be great if this option could also be added to the automatic invoice reminders, as our customers are literally complaining that having to click the link and download a copy takes up too much time. "Attach Invoice Copy to Reminder Email"Invoicing app item discount
We want to move to have the sales team raising invoices for their orders using the invoicing app. In order to invoice properly, they need to have the ability to apply a discount to an individual item on the invoice. For example, they may have an order for 5 different products for a customer. 2 products have a 7.5% discount, 1 product has a 10% discount and 2 products have no discount. This is easy to do on the desktop app, however I don't see how we can do this via the mobile invoicing app. Is this fix possible. The other options for discounting do not suit our needs.
MYOB Invoices (app): Add discount to invoice items
Hi Team, It would be great if you give a discount and have it show-up on the invoice to the client in the OnTheGo App At the minimum, allow a negative number in the amount part as it would allow setting-up a 'discount' item to show it. "OnTheGo App - giving a discount"
