Multiple pages for customised forms
I noticed a thread regarding this back in Sept 2022 and for the past 20 years that I've been using MYOB this feature is yet to be added with so many other one's which is just beyond ridiculous when you are using all the resources on features nobody gives a fig about. Just in case i missed it is there now a posibility for the invoices to run over two pages rather than the same form repeating itself. This becomes confusing for the customer and for our packing and installation team.138Views0likes3Comments
Turn off the "Pay by BPay" from invoices
We are using the Credit Card payment which has been working fine. But last week a customer used the "Pay by BPay" as shown at the bottom of the invoices. Which also worked fine, expect we got hit with a big service fee. How can I REMOVE the "Pay by BPay" from invoices or have the service passed over to the customer in the same way its done with Credit Card Payments???SLOW - SLOW - SLOW SYSTEM
Is anybody else experiencing the slowness of MYOB Account Right - desktop version? I've cleared the cache on all machines, i've uninstalled and reinstalled, rebooted my router and still it's like I've gone back to dial up. What is going on? We cannot work like this... need some answers pleaseSolved288Views0likes4Comments
Importing Sales Service Invoices with no amounts -URGENT PLEASE
I recently purchased an existing buisness (Mechanical repairs and service) where the original owner had to supply a new laptop with the company data. As we had to get a new ABN etc we had to install our own copy of MYOB and try to transfer the previous sales history. The issue we are having is we cannot transfer the invoices (3 years worth) without the sale amounts transferring over with it causing havoc in my financials. We only need the invoice information as it contains important customer history. Can someone help please.SolvedSETTING UP MULTIPLE FORMS FOR CUSTOMERS - EG QUOTE AND INVOICE
Not sure why we cannot do this yet but i'm not really suprised. I have set up multiple printed forms for my customers as they require different information on them so should be treated differently. One for QUOTES, ORDERS AND INVOICES. This means I need to change the form in the customers card file when I want to send a quote or an order or an invoice.Without having to select a differnt print set up every time at every stage of the customer sales process is there a way around this. Is there a way to have a form set in the card file separate for each of these processes as they are all very different so should not be on the same form. This is tediuos when conducting multiple quotes/forms a day not to mention possibly forgetting to do so. There are so many ideas coming through to MYOB FORUM but yet you keep updating areas that are really not required but failing to update what your subscribers are after. Please for all who use this system update the items required for everyday bookkeeping and administration. 1. ability to send receipt deposits 2. set a functional progressive payment method 3. abilty to send receipts directly from payment area 4. purging old invoices pre 2015 5. abilty to select multiple print forms 6. abilty to search for item by supplier in sales item entry 7. abilty to write notes against invoice not just customer or supplier 8. ability to delete pre 7 year account codes not in use 9. ability to delete pre 7 year sales / purchase invoices in bulk 10. ability to delete bulk items not one by one 11. add more functions to the items / inventory area - needs to be easier to find items Gosh the list could keep going. MYOB is such an easy and effective software program please keep it relevant and current as it would be a shame to lose such a good program. Just keep adding to it and giving the customer what they require as changing programs is a pain in the backside and most of us just don't have the time for it.413Views0likes0CommentsRestrict access to Analyse Inventory (Detail) report via Item Information window
Hi, I have disabled access to all reports for some users, but they are still able to access the Analyse Inventory report via the item information window. The arrows next to committed, on order and available, should not be accessible, they were able to be disabled in AR19 if the function of "Analyse inventory" was disabled for the user. The fact that access is restricted when you try to click on the arrows next to quantity on hand and current value makes me feel like this is an oversight.438Views0likes3CommentsIssue with sending invoice emails
Not sure if anybody else has this issue. I was sending invoices out this morning and noticed quite a few old invoices in the emails that hadn't been sent but i was sure they had been. Unfortunately i didn't check them and just changed the dates to today and re emailed. I then got copious phone calls from customers saying they had already paid or received the email with a different dat on it. I then went back into each customer and a duplicate invoice had been created as still open. Why is this happening? I also noticed that some of my customers that i had changed to 30 days trade customer had been reverted back to their original entry of 7 day customers. this happens so regularly it's like MYOB is backing up from old dates. Sort it out MYOB please it's becoming so frustrating. We have enough stuff to deal with without not having faith in this system.219Views0likes0Comments
Sales Invoice Default print form not emailing as default choice
Client has two invoice templates setup, and each customer has setup in card file the choice of which template we want them to receive, when I print invoices great the correct default form is choosen, but when I log into online myob to send out the monthly invoices with multiple attachements, the default invoice form is not being picked up and some customers are getting the wrong invoice template sent to them. Where can the email template default be customized like we do for 'printing' in the card file.
Multiple pages for customised forms
I noticed a thread regarding this back in Sept 2022 and for the past 20 years that I've been using MYOB this feature is yet to be added with so many other one's which is just beyond ridiculous when you are using all the resources on features nobody gives a fig about. Just in case i missed it is there now a posibility for the invoices to run over two pages rather than the same form repeating itself. This becomes confusing for the customer and for our packing and installation team.Turn off the "Pay by BPay" from invoices
We are using the Credit Card payment which has been working fine. But last week a customer used the "Pay by BPay" as shown at the bottom of the invoices. Which also worked fine, expect we got hit with a big service fee. How can I REMOVE the "Pay by BPay" from invoices or have the service passed over to the customer in the same way its done with Credit Card Payments???
