Cloud: Make AccountRight Live fully browser based
Hi, I used to work for ESR. (www.esr.cri.nz ) . They are contracted to the Ministry of Health (as one of their main clients). They originally had a desk top version of EpiSurv (their database / reporting tool so Public Health Services can report and follow up cases and outbreaks of notifiable diseases). While I was at ESRthey moved EpiSurv to a web browser application. Note that only the PHS involved (and their approved users) can see the details of their own particular data. (Security is very tight. I understand they have to get through two totally separate servers). The advantage of all this is that ESR maintains ALL the updates to EpiSurv. The Public Health Services NEVER EVER have to worry about having to update "their" EpiSurv. They no longer have to download any updates to the programat ALL. All they concern themselves about is whether or not they have a good stable internet connection - which ALL businesses, large or very small have to have these days anyway - and definitely not just for accounting purposes. When is MYOB going to do the same thing as ESR did many years ago and as I understand Xero did a while back? Get with the times MYOB. By FAR the vast majority of people's complaints do seem to be about the troubles they are having updating AccountRight Live. "Make Account Right Live Fully Web Browser ONLY Based"9.4KViews3likes12CommentsCloud: Use AccountRight locally/network library but sync file to cloud
It would be great to use account right in a network mode (for speed) but it can also sync to the cloud version for users who are not in the local network "AccountRight Live Plus Local Network Mode + Online"5.9KViews6likes5CommentsCloud: Prompt to check-in file when exiting company file
It would be nice to have the option to prompt the user to check in the file, if it is already checked out. This will remind the user the file is still checked out when exiting AR, so they know it needs to be checked in if they do access it from a different site. "Check In Prompt"5.8KViews6likes5CommentsSetup: Reduce Latency
I have read a couple of other threads concerning the latency issue encounted with AR Live. It appears to me that with every action performed, AR is connecting to the servers to download and upload information. Simply inputting a sale can take an excesivley long time as the program connects to the cloud servers to get a list of items (along with ancillary information connected with that item) before you can select an item. Once the sale is input, and the "record" button is pressed, the program uploads this information straight away - while the user sits in front of the computer like a chump not being able to do anything until the information of that sale has been uploaded. Wouldn't it be an easier idea to make the upload in a background thread? Record it onto the disk first (which doesnt take long) and sync with the cloud server in the background enabling the user to continue using AR without interruption? So my suggestion is to make the syncing a background process enabling the user to continue using the system while the upload is happening. FYI my system is less than one year old with an i7 processor, 8gb RAM, and AR installed and working off an SSD. We use ADSL2+ internet with only 2-3 other devices using the network at any one time. Thanks "Accountright Live latency issues"4.7KViews29likes2CommentsCloud: Estimated time remaining to upload
When I send my v19 file to my accountant, I zip the file. That means the 157mb file becomes a 25~mb zipped file. Why not use the same concept when you first require users to upload the AR Live files? I'm just evaluating AR Live now and waiting for the company file to upload isn't fun. Also there is no feed back on the progress of the upload. How many more megabytes remain for the upload? What is the estimated time or the average upload speed? Those features will help users not become frustrated at the process. Sure this stuff might seem like the icing on the cake, but it is actually my first impression of AR Live as I prepare to use it for the first time. Regards. "Uploading Company File - Zip File"4.4KViews0likes4CommentsBackup: Disclaimer that company files in the cloud still require user backups
I have spoken with quite a few users who think that if their company file is online they no longer need to back it up. Perhaps MYOB could include in the instructions for online set up a disclaimer to the effect that having your company file online does not replace the need to back up. "Backing Up Online Company Files"3.8KViews4likes2CommentsCloud: Prompt to sync company file before closing
I recently spent more than an hour trying to recover a file I logged out of without syncing. It would be great to have a prompt or warning before you exit an offline file to remind you to sync 'Synchronisation, Backups, and Off line working"3.7KViews16likes1CommentAPI: Show synced invoice transactions in Find Transactions
When syncing the Service Mate software with AccountRight, the invoices are unable to be located through the Find Transactions Window. They can be located in the all other screens but not the Find Transaction screen.This is making it very time consuming to work out what payment goes to what invoice. Maybe an update to the API is needed? "invoices unable to be located in Find Transactions after being synced through API"3.5KViews0likes2CommentsCloud: Disable security notifications
In a recent update to AccountRight a new security feature was added where the Owner / Administrator on the file receives notifcations when changes are made to the file. The ability to turn the notifications off wouldbe fantastic. WhenAccountants and Partners have multiple wholesale files on AccountRight and changes get made in the files by their clients then this can trigger a lot of extra emails to alreadyy busy inboxes. "Ability to turn of security notifications'Cloud: Allow some users to check the file out while others stay online
As an AccountRight Premier Live subscriber with multiple users, it would be useful to have a simplified system for each user to go 'offline' as required (as internet is not reliable in our area) and others stay online. Sounds too confusing to follow your steps as you say, the system isn't programmed that way. "Simplify "Checking Out""2.7KViews0likes1Comment