ETP amounts not showing in STP report
Hi, I just noticed that ETP Taxable and ETP Tax amounts for one employee are not showing in their STP report. This employee has been terminated prior us moving to MYOB, so once we have transitioned to MYOB we put those amounts in their Pay History. I am sure that I have set up the ETP categories correctly in MYOB. I have tried submitting an adjustment pay with zero amounts and also notifying the ATO about the termination pay, but nothing happened. All other pay categories for this employee are correctly shown I am not sure how to fix this issue. Any help?
STP EOFY finalisation
Hi, I have finalised the last pay for the 2023-24 financial year and reconciled wages in payroll to the GL and our STP reporting to the ATO for the year. I have entered the RFBA, selected all employees and selected "Finalise and notify the ATO". I enter my name as the "Employer (authorised employee)" Authorised sender. At this point it fails and there's an error message that reads "Something went wrong. Please try again or refresh the browser". I have tried again and refreshed the browser (Edge and Chrome) repeatedly over the past five days but I still get the same message. I've logged a support ticket with MYOB but there is no response. Is anyone else getting this error? Does anyone know how to get around this and finalise their EOFY STP? Thanks
Removing payroll categories
I have a long list of payroll categories linked to my employees, due to a change in Award, as well as our timesheet system exporting codes I don't use. Please see attachment for example. There must be a way to remove these from regular pay runs. It says they can't be deleted if they've been used, but when there are items that are NEVER going to be used again, they make the screen so cluttered and hard to check for correct entries.... and when the financial year ticks over, I think the timesheet system will send a whole bunch more through. I don't need to delete them, just to be able to select which are active and inactive, and better still, which are relevant to each employee. Any suggestions?
Bonus and Commission payments
Hi Team We pay $ 30 per week to each employee if they work a full 38 hours per week as an incentive to come to work. We named the category Production Allowance and it is shown separately but included in Gross payment and taxed normally. Today when I processed the payroll the Pay Period menu showed Bonus/Commission first and a separate payslip allocated. I'm a little confused as this is an every week bonus, should it be included at normal PAYG tax table or taxed separately at 49% the would make $ 14.70 taxed on $ 30 which I don't think is correct but can't find a definition on ATO. Please help thank you Robyn Mantova Marketing email robynt@mantova.com.au
Credit Card previously linked then cancelled.
Hi, We have a credit bank feed setup from 1st July however it will not let me connect it to the bank account because it has a previously used bank feed that was cancelled by a previous employee. How do I allocate the current bank feed to the correct account? I have attached a pdf of the two accounts. Hope that makes sense? Thank you Michellebounced super payments
Hi, I don't seem to be able to create a post in this community anymore. There is no "Create a Post" button anymore which is super frustrating. My issue is with a missing super fund from the MYOB list. The USI is 76746741299027 which MYOB has as the AMP Personal Superannuation Fund. The ATO's super fund lookup has it as Personal Superannuation Plan overseen by National Mutual Retirement Fund. Super attempted to be paid to this fund has bounced back. Please help! Thank you, Amanda
