Account Right Online always reads Woolworths receipts as Dan Murphy's - Why?
When I take a photo of a receipt, send it to MYOB AR 2020.2.2 via the Capture App, pick it up from the In tray to then process a Spend Money, a Woolworths Supermarket is ALWAYS allocated to Dan Murphy's, requiring me to change it every time, reducing the automation aspects of this process. Woolworth is clearly showing on the invoice (register docket). I have two suppliers in my cards list - Woolworths Supermarkets and Petrol. Still, at least I would think one of these would be grabbed. Any clues as to why this would be happening. Any help greatly appreciated.Solved946Views0likes3Comments
Received field
Greetings, I have uploaded a Supplier invoice to In Tray via Purchases. I have selected invoice and selected Create New Bill. After selecting supplier name, necessary fields are auto populated. Within Item Number field, I choose purchased Item, however I cannot override Received field to manually enter purchased quantity. The field is locked. From what I've read, the Received Field is read only? If I create a new Bill and manually input supplier invoice data, unfortunately I am still unable to override Recevied field. I am unsure how I can enter in purchased quantities. Thanks for your assistance in advance. Regards, GeraldSolved817Views0likes2Comments
Unable to upload invoices to in-tray + connectivity issues
I am aware there was an issue four weeks ago, and there was a resolution, except I am still experiencing these difficulties. Upload of invoices to in-tray is so slow that it often times out, or I might be adding data to a sale invoice and the pop-up "connectivity issues - try again or cancel" comes up even though I have not actually processed the sale yet. Hopefully, you can help? Thank you.Solved780Views0likes3Comments
