Working remotely with MYOB AO / AE
This is a question we get asked occasionally - and even more so at the momemt due to Covid-19, and the latest annoucnements from many of the state governements. Accountants Office, and Accountants Enterprise are desktop Client/Server applications. There are components that reside on your server - such as the SQL server, various Service applications, such as Lodgement and Backup services - and then there are workstation componets that are installed on your workstation to interact with the server components. because of the nature of the application, the workstation softrware must be on the same network as the server components. There are a few ways you can do this working from home - such as : Remote Desktop Connections to a Remote Desktop Server or individual workstations in your practice Remote Connectivity applications such as TeamViewer VPN connections We've written a Knowledge Base article that provides some ansers and provides a little more detail. you can find theWorking remotely in AE/AO and our financial hardship policy has a stack of info. Please - if you have more questions regarding working from home in these trying times, please ask them here and we will do what we can to answer them - however note that MYOB (either on the forum or via telephone suport) does not provide support/design/setup for your IT infrastructure. Ask you questions here - and we and the MYOB Community will do what we can to provide assistance.4KViews0likes0CommentsWant ability to mark a tax client as having non active status
Request concerning Practice Tax. In New Zealand we have the option to make companies and trust non active with Inland Revenue. Once an entity is non active it is no longer required to file an Income Tax return for the year it takes effect and future years. The only way a tax return is required again is if we apply to revoke the non active status. Could we please have a setting in MYOB Tax to indicate a company or trust is non-active? When this indicator is on, it could make it so future years are automatically marked as not required. The current process is to mark the current year and next year as not required, but then 2 years later it is back on the list of required returns in AO/MYOB Tax, and we have to look up the client, find out it is non active and then mark it as non active again. I'm sure this would be a valuable improvement for all practices. Thank you Kelly Perriam & PartnersStart your chat from MYOB Practice
Have questions? We're just a chat away! Our Live Chat feature is now available for Practice customers Open MYOB Practice, click the help icon (?) in the left menu bar and selectLive chatfrom the menu. Check out the article Practice live chat (myob.com) for more information55Views1like0Comments