Pay bills issue
Hello. We have identified an issue with Pay Bills and Prepare Electronic Payments. Multiple instances for us. We entered Pay Bills, selected the supplier. Selected a single invoice to pay. Ticked Electronic Payment, applied the full amount to be paid and Record. Everything looks normal. Same invoice, double paid, showing 2 separate lines The ABA was loaded to the bank and it was paid. The double payment sits within a large batch of payments. It is impossible to identify unless each payment is cross checked against the physical invoices Attached are screen shots of various reports that highlight the issue for one of our examples. Our issue seems similar to these issues raised: Duplicate Payment: https://community.myob.com/t5/AccountRight-Sales-and-purchases/Duplicate-Payment/td-p/634616 Payments into system are double recording on same invoice: https://community.myob.com/t5/AccountRight-Sales-and-purchases/Payments-into-system-are-double-recording-on-same-invoice/td-p/750409 We feel this is a glitch with MYOB but we'd be happy for someone to advise us of our processing error.
Supplier invoice number
On WebBrowser how to display Supplier Invoice Number instead of Purchase Number. Ditto for Bills screen (Purchase Number description altered to Bill Number on this screen). On Desktop version you can alter this via Setup -> Preferences -> Purchases. No such option on the online version. There must be a way to alter the screen columns. Thanks anyone.Solved893Views0likes1CommentPay Bills Allocation Screen
Hey Team, Is there any way you add an invoice number column to the pay bills input screen? Often we experience several entries with the same amount and purchase no. and unless you physically drill into the indiviual line you can not tell which invoice you need to apply the amount to when paying several invoices in one transaction. Thank youSolved616Views0likes2Comments
Set up pemanently account to pay
Good Morning, Could you please tell me how I can set up permanently pay from Account in the bill pay screen. I would like to choose a bank account from the invoices will be paid. Currently, I am changing the bank every time I am paying a bill. Thanks in advanceSolved764Views0likes1Comment
Reconciling Bank Statement
We had an invoice entered months ago that we set up a monthly automatic payment for through the bank. So monthly I choose 'pay bills' and enter the amount to be taken off the invoice then record. The last automatic payment went out incorrectly, should've been a lesser figure. The company has reimbursed us the difference. What i'm wanting to know is how to rectify this situation in accountright. How do I process both the payment out which is more than the balance of invoice of course. Then also receipt the money back. Hope this makes sense! Thanks for your help.Solved1.2KViews0likes2Comments