Entitlements not showing correctly on Payslips
Last week we upgraded to 2020.1 and then did a wages run. On one of the categories (ADO taken) it shows as negative entitlements on several of the payslips. When I look at the individual employees" entitlements it seems that the YTD figure has imported into the payslip rather than the total amount. As we have had to close our business due to COVID-19 many of our staff have elected to use their entitlements to keep them going. It would be great if we could solve this problem so that when they receive their payslip on Wednesday it shows their true entitlement and doesn't scare them by showing a negative entitlement. The less stress the better under the current circumstances. Thanks LyndaSolved3.1KViews3likes4Comments
payslip and invoice emails not sending
I am having issues with emails not sending again today. Had the same issue with pay slips not recieved by several employees last week, and thought this was resolved. Today only some of the payslips were able to be sent and invoice emails were not able to be sent either regardless of domain. I have employees and customers contacting me when they have not received their expected email. This is very unprofessional. Please help ASAPSolved474Views1like1Comment