Super Payments - "processing payment"
My client's last 3 super payments have been processed in their bank account. However, the super payments report is showing these as "processing payment". Can someone please suggest how to update this to "completed", as the client has to check each super payment with the bank statement to make sure it's processed.Whoops something went wrong...Mercer Easy Super
Hi Everyone, I've tried to pay super to Mercer Easy Super and the following message appeared. Whoops something went wrong, the superfund details are invalid. I've paid super to her before so I'm unsure as to why this is appearing. Thanks in advance.35Views0likes1Commentsuper percent is calculating incorrectly
prior to june 30 i just manually changed it and hoped the update july 1 would fix it IT HASNT Im sick of being on hold with a human and need to process wages. I have manually checked every setting myself and it still isnt doing it right thanks25Views0likes1CommentMYOB is holding our Super payments to earn interest
I initiated a Super payment via MYOB PaySuper on the 21st of June. This was my final super payment before the end of the financial year. The money was deducted from my account on 24th June itself, but can you believe I still have not received it in my Super fund, meaning it won't be counted as part of this financial year? Even though MYOB says that it can take 10 business days for Super payment to be completed, I don't understand why it takes so long even after the money is deducted from my account. I tried to dig into their policies and found that MYOB holds your super money just so that they can earn interest on it. I couldn't believe that I had been paying a subscription to a company which has such bad ethics. Imagine loosing on your tax savings for the year just because MYOB decided to hold your money for earning interests. Below is the exact text from MYOB pay super guide. You can access the page here: https://www.myob.com/au/legal/myob-pay-super-guide SuperChoice receives transaction fees that are calculated on a per employee contribution basis from MYOB and PayClear receives interest on the superannuation contributions transferred using MYOB Pay Super. The funds are held in an account pending disbursement of contributions to the relevant superannuation funds. The interest that PayClear receives at the date of this FSG is 3.10% per annum. This rate will fluctuate upwards and downwards according to fluctuations in interest rates. Shame on MYOBADJUSTING SUPER CALCULATION IN BACK PAYRUN
Hi I have inadvertantly left out some exemption in the superannuation guarantee. Therefore the incorrect amount of super was calculated in the last three pays. The super contribution has not been paid. I have completed each (-) adjustment using the same pay dates in that need adjusting with negative amounts therefore the only calculation on these pays is the deduction in super. My question is do I mark it as a new payrun or an update? If it is an update will it just effect the super amount or does it override the whole original pay for that period or it is a new with just the super deduction effected?SolvedRunning detailed reports
Hello Community, I just wondered if someone can tell me if and how to run a report on gross earnings excluding any O/T, bonuses or super? If someone can direct me how to find the correct report, I can then fiddle around with it and make it work for me. I just always get confused on which report to begin with. Thanks so much, Ashlea157Views0likes1CommentEmployee Onboarding - SUPERANNUATION
HiMYOB, Can anyone tell me what the super options are for a employee onboarding??? I have had some very confused empolyees as me qestions and I dont know what it looks like for them. Is there a way to have an EMPLOYER suggested fund for those that are looking for new superannuation funds? Thanks201Views0likes1CommentDisplay issues - Adjust screen zoom or add scrolling option
Ever since MYOB added more items into the Payroll Categories > Superannuation > Superannuation Information section, I can no longer accept any changes I make. It doesn't fit on the screen and there is no option to either scroll down or adjust the zoom. This means I can't accept any changes I make. Is it possible for these options to be added? If not, some options need to be removed to allow this. Thanks, HarrySolved885Views0likes3CommentsSuperannuation for staff under 18 years from July 2022
We have staff under 18 years that will still be subject to the superannuation $450 / month threshold after 1.7.22. Is there a way to have a 2nd Super Guarantee category set up just for them, that can still have the $450 threshold applied from July onwards? I need all of the contributions to show on monthly (accrual by fund summary) reports too. What is the best way to set it up so the super amounts are calculated correctly for all junior & senior staff and that does not have to manually worked out? Thanks382Views0likes1CommentSuper Payments
I note that since the change to your Super clearing House that payments are taking a long time to process. I submitted a super payment on 1/3 and is still has not been presented to the bank? It shows in the Manage Payments section as 'processing'?? Never before has it taken this long to complete. Please advise if this is a current issue and why is it taking so long.705Views0likes4Comments