Payroll cannot process - Cannot read property 'filter' of undefined. Please try again. If the error persists, get in touch with us. Request ID: 3d6a440d-6085-42e0-a63f-028e2713eb9b.
I am trying to process payroll, it needs to be finalised today. The following error message keeps coming up. Cannot read property 'filter' of undefined. Please try again. If the error persists, get in touch with us. Request ID: 3d6a440d-6085-42e0-a63f-028e2713eb9b. Please help!
Praise for Sean
Trying to get the payroll to balance to the payroll verification report and coming up against a number of challenges. It certainly highlighted some gaps in my understanding of what can go wrong. I finally got on to the right person who told me the difference was caused by some inactive employees. I reinstated those and ran a final paycheque and it fixed the issue. I note that none of these steps were found in the help files. I cant thank Sean enough. Seriously great work. Kevin V Russell248Views1like1Comment
ETP not appearing in the Wages section of Payroll Activity[Summary]
Some of our staff were terminated last financial year, and ETP's were processed for them. Should the ETP component of their final pays show in the Payroll Activity (Summary) Report? My report isn't showing the ETP as part of the overall wages, and I'm not sure if this is correct or not.Solved1KViews0likes2Comments