Blog Post
Have tried to update AR+ from 2013.2 to 2013.3 following instructions & using Administrator profile on Win7. Installation seemed to be going smooth until it threw up an error at the end & then cancelled the installation & since it had already removed 2013.2 in the process I CANNOT USE THE PROGRAM. I know the error is related to Administrator "Ownership" of system folders & files & I have told MYOB about this numerous times over the past couple of years. STILL MYOB have not addressed the Win7 "Trusted Installer" issue hence I have to go through all the dramas AGAIN (that I end up working out myself roundabout ways to get the program installed because Tech support is hopeless & always end up saying "Re-install Windows").
Worse still, whilst updating there was no option of where to store the Upgrade file so who knows where it is stored & so I have to download it direct from MyMYOB (& waste more time) only to find that the site is not allowing me to download any of the Software files only the Pdf files. AAAAAAAHHHHHHHHHHH!!!!!!!!!!!!!!!!
No wonder I won't recommend any of my Clients to update!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!