Blog Post
JasonHill
11 years agoFormer Staff
I see you are now posting from a different username compared to November - please forgive Will for not being aware of this.
We are certainly aware of the Payroll issue that you have been experiencing. It is very unusual and not something we have been able to replicate, even when we obtained your file in for testing, which makes it extremely difficult to address. We have escalated your issue to the head of our development team. We will be in contact with an update very soon.
Many thanks for your patience.
Jason Hill
Community Manager