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The AccountRight Blog
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AccountRight 2016.1.1 (AU) now available

StevenR's avatar
StevenR
Former Staff
9 years ago

We're excited to announce the Australian release of AccountRight 2016.1.1! It has all the features and fixes we included in the recent New Zealand release, including easier ways to email and online invoicing PLUS there are new ways to get paid faster!

 

This update also resolves the Microsoft security update issue: Microsoft recently released a Windows security update that prevented some clients from accessing their AccountRight company files. Install this 2016.1.1 release to permanently resolve the issue.

 

If you previously installed AccountRight 2016.1 you’ll be prompted to install the 2016.1.1 update very soon. If you turned off Windows updates due to this issue, please turn it back on and install all Windows security updates after you install the 2016.1.1 update.

 

Easy online payments

 

We recently invited businesses to register their interest in a new online payment service we’re calling MYOB PayDirect Online. If you registered, good news! Soon you’ll have early access to this great new service that lets your customers pay you conveniently online.

 

 

In just a few clicks, customers can pay using a Visa or MasterCard credit card (with more payment options coming soon).

 

Select the payment method

 

When viewing their invoices online, your customers won’t miss the big green Pay now button. The payment amount reflects any early payment discounts that apply.

 

Blue Bowl Invoice

 

Once a payment’s been made, the details will automatically appear in your AccountRight company file, and the payment will be applied to the invoice it relates to, saving you from having to record the payment yourself.

 

To offer online invoicing and payments to your customers, your AccountRight company file needs to be online. Learn about setting up MYOB PayDirect Online for your business.

 

Get ready for online payments

 

This online payment service will roll out to all users soon, with priority given to businesses who registered their interest earlier this year. We’ll let you know when it’s ready for you to sign up.

 

In the meantime, here are two things you should do after updating to AccountRight 2016.1, which will get you ready to receive payments online:

 

  1. Work online: Your company file needs to be online, so if you haven’t done so already, learn how to upload your file.

  2. Use AccountRight to send emails, instead of Outlook: Once you switch, any invoices you email can be viewed online. When you set up PayDirect Online, the invoices you send can be paid online. Learn how to switch


How to update

 

This update will be available to all AccountRight subscribers in Australia over the next few days.

 

If you’re using:

  • AccountRight 2015.4 or earlier: You'll be prompted to update when you open your company file. Or, you can download the installer by signing in to my.myob.com.au.

  • AccountRight v19 or earlier: Visit myob.com/upgrade to download this release.
Updated 9 years ago
Version 3.0
Release notes
  • StevenR's avatar
    StevenR
    Former Staff
    9 years ago

    Hi DebbieTC

     

    You'll be happy to hear that there are no signup fees, monthly access fees or cancellation fees - just make sure you keep your AccountRight subscription up to date.

     

    Merchant transaction fees will apply of course, and we'll tell you more about the pricing, terms and conditions when our first users are invited to jump on board (it's looking like we'll go live after the Easter long weekend, so it won't be long now). 

     

    Steve

  • MelLBrissie's avatar
    MelLBrissie
    Experienced Cover User
    9 years ago

    Also what about a credit card fee. Can that be added to the invoice amount if they decide to pay via credit card??

  • StevenR's avatar
    StevenR
    Former Staff
    9 years ago

    Hi Sunnyland In this release you can't personalise the invoice portal, but if you add your logo or branding to the invoice form in AccountRight, it'll give the portal a personal touch, like in the example below.

    Blue Bowl Invoice

  • StevenR's avatar
    StevenR
    Former Staff
    9 years ago

    larne24 Sorry to hear that. We've had a few clients report issues printing forms and reports since installing the security update. While we don't have a solution yet, here are some things that might help you and others with a similar problem:

     

    One of our clients solved their issues by updating their .NET Framework. See if this works for you too (and if it does, please let us know). See the post here.

     

    As you know, this issue is being discussed on the Community Forum, and it would be great if you could provide some details about your computer/printer that could help identify the cause of the issue. Add your comments to this thread.

     

    The only workarounds that we know will work are to uninstall the security update, or alternatively to save the form/report as a PDF and then print the documents. They're obviously not great solutions, so we're continuing to investigate this.

     

    ---

     

    magsamillion Yes to both questions! All emails will be emailed directly from AccountRight, and you can still attach a document to individual invoice emails.

  • StevenR's avatar
    StevenR
    Former Staff
    9 years ago

    Hi PavelMin , the View online invoice and VIew  all activity buttons only appear in the Sales window after you record the invoice (but will never appear for quotes or orders). If that doesn't explain your issue, please give our support team a call, and they'll look into it further for you.

     

    Note that the Get Set Up button has always appeared in the AccountRight 2016.1.1 Sales window for invoices, but as the PayDirect Online service hasn't gone live yet, the "Launching soon" page appears for now - so no issue there.

     

     

    Steve

  • StevenR's avatar
    StevenR
    Former Staff
    9 years ago

    Hi MelLBrissie

     

    You can track the delivery status of all emails by going to the Sent Emails window, accessible from the Command Centre.

     

    The first column in the window shows a green tick for all emails that were sent successfully. The Send Type drop-down lets you filter the list too. 

    Send Emails

     

    As for adding a surcharge for credit card payments, this isn't supported yet. But I've passed on your request to the PayDirect Online team for them to consider.

     

    Steve

  • SteveFen's avatar
    SteveFen
    Cover User
    9 years ago

    Can i update to 2016.1.1 while offline as i always work offline

  • StevenR's avatar
    StevenR
    Former Staff
    9 years ago

    Hey SteveFen, yes, if you have an AccountRight subscription you can update to 2016.1.1 even if you don't have an online file. 

     

    If by "work offline" you mean you have an online file, but it's currently checked out, you should check it in before updating your software.

     

    Hope that answers your question,

     

    Steve