Blog Post
"For some customers the incorrect template was being used when emailing invoices or statements sent via AccountRight. We’ve now fixed this. "
How would we even know if the wrong template was used when we can't see the invoice or statement was sent, only that it was sent? This is very concerning. Glad it was fixed but a bit annoyed I didn't even know about this to see if we were affected!
Also, I'm very keen for an update that lets us opt out of the "link to myob" sales portal. Great for the recipient, not great for the sender if our template doesn't actually show all the detailed breakdown that we enter into MYOB. I consider this a serious breach of our privacy and it hasn't been addressed in the months since I raised it. I only discovered by accident that this information is being sent to our clients if they've opted in.
I didn't receive any notification of the update either. At the very least it should go to all admin users not just the owner. Did the email also say "there will be no prompt in the myob software so you need to forward this email to the people in your company who actually use it"?
While I'm on my little rant - as someone else has already commented - STILL NO EMAILING OF RECEIPTS???? Some of us still have clients who pay by cheque and cash and request receipts. That's time-consuming in itself, having to go to the bank, let alone the extra time wasted creating an emailable receipt that looks professional.
Have a great Monday!