Blog Post
JasonHill
11 years agoFormer Staff
Hi lisa-c
Sorry to see that the new AccountRight hasn't met your expectations so far. We do understand there are some adjustments to make when moving from the classic platform and are happy to assist you to get the most from your software. If you'd like assistance from our support team with anything, please let us know. We would be happy to help.
Regarding performance, please work through the suggestions in our Support Note New AccountRight running slow. It contains many steps you can take to help improve the speed of AccountRight. Please pay particular attention to the section on antivirus exclusions as we have found this can have the most dramatic impact on performance.
All the best,
Jason Hill
Community Manager