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Sue_new_2_forum's avatar
Sue_new_2_forum
Experienced Cover User
9 months ago

CANCELLING A MYOB SUBSCRIPTION

Hi,   I have a MYOB subscription for a file that no longer needs to be online so I have backed it up, restored the backup and now have it locally.   I would like to now cancel my subscription how...
  • Princess_R's avatar
    Princess_R
    9 months ago

    Hi Sue_new_2_forum,

     

    Thank you for your post, and my apologies for the delay in responding back to your query.

     

    I can assure you that cancelling your personal MYOB subscription will not impact your ability to access and upgrade your clients' files online. As long as each of your clients' files has its own subscription, you will still be able to perform your duties as a bookkeeper without any issues.

     

    Please feel free to reach out if you have any further questions or concerns.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi Sue_new_2_forum,

 

Thank you for your post, and my apologies for the delay in responding back to your query.

 

I can assure you that cancelling your personal MYOB subscription will not impact your ability to access and upgrade your clients' files online. As long as each of your clients' files has its own subscription, you will still be able to perform your duties as a bookkeeper without any issues.

 

Please feel free to reach out if you have any further questions or concerns.

 

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

 

Cheers,

Princess

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