Forum Discussion

Contributing Cover User

2 years ago

Change owner

Hello, I'd like to remove myself as an owner of a MYOB file and select one of the other Administrators as the owner - how do I go about this? Thank you

Isaiah_C
2 years ago

Hi ByronCol,

Thank you for your response and no worries at all. Access has been changed. Please let me know how it goes.

Please let me know if you need further help.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Kind regards,

Sai

ByronCol

Contributing Cover User

Hi Sai,

Thank you for doing that, I thought I leave our information on Private messsage....

Please move my access from owner to administrator.

Thanks.

Isaiah_C

MYOB Moderator

2 years ago

Hi ByronCol,

Thank you for your response and no worries at all. Access has been changed. Please let me know how it goes.

Please let me know if you need further help.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Kind regards,

Sai

djcam
2 years ago
Hi Sai

I have the same problem, where I am an Administrator but but need to be changed to Owner and my bookkeeper changed from owner to Administrator.
I am the company director and am trying to Authorise some Bank feeds but am blocked from doing so.

can't seem to get any help from MYOB customer service. either online or phone support

Thanks for any help you can offer
Dave
- Leneth_A
  Former Staff
  2 years ago
  Hi djcam,
  
  Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. We are grateful for your effort in reaching out to us, and we apologize for the problem you are having with changing your role and your bookkeeper's role. Thank you for your patience and understanding during this time.
  
  To investigate this for you, I have sent you a private message here in the Community Forum requesting the necessary information. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
  
  Let me know if you have problems with this.
  
  If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
  
  Cheers,
  Leneth
  - MattCocks
    9 months ago
    Hi There
    I also need to change the owner who is a previous employee that is no longer with the company. Please advise how I go about doing this.
    Regards
    Matt