Forum Discussion
Hi, Rickycwyiu. Greetings and thank you for engaging with us here in the Community Forum. We hope you find it a great source of information.
Regarding the change of ownership, please note that this process should be initiated by the primary contact listed on the account. The Change of Details form should only be sent to the primary contact to ensure security and accuracy in updating account information.
If you are not the primary contact, we recommend coordinating with them to facilitate the necessary changes. Once the primary contact has completed the Change of Details form, our team will process the request accordingly.
If you have any further questions or require assistance, please feel free to reach out. We're here to help!
If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.
Cheers,
Hannah