Change page sizes
I am unable to print simple reports (eg; GST) to an A4 size format. The "Display Report" shows an almost square format on the preview screen. On the menu bar the "Size" options are "Tabloid, Legal, E...
Forum Discussion
Hi graemeb,
Thanks for the screenshot and my apologies for the late response.
When the software freezes/crashes do you get a message that says "Something's gone wrong and AccountRight needs to close"?
If so could you click "View the error details". and respond with the Error Log that is populated?
If it does not show an error log, we can find the same information in the Diagnostic Log. To find the Diagnostic Log:
1. Open your Start Menu
2. Type: %localappdata%
3. Open the %localappdata% folder:
4. Open the MYOB Folder.
5. Open the AccountRight Folder.
6. Open the Diagnostics Folder.
7. Copy the Huxley.Application_xxxx.log file to your Desktop to get to it easier.
When replying to this thread, you should be able to click the Choose File button underneath the post to add the file. If you could also include the last 4 digits of your Serial Number that would be helpful in my investigation.
Regards,
Earl
Hi Earl,
Yes - I get that "Something's gone wrong" message. I have attached the error.log file. I hope this helps.
Note - this error occurs if I click on ANY menu item in "Display Report>Print Preveiw>Size"
Graeme
