Change page sizes
I am unable to print simple reports (eg; GST) to an A4 size format. The "Display Report" shows an almost square format on the preview screen. On the menu bar the "Size" options are "Tabloid, Legal, E...
Forum Discussion
Hi graemeb,
Thank you so much for the information. In this context, I would suggest considering whether adjusting the Timeout value might help you reach your intended destination. However, it's important to note that this could be viewed as more of a workaround than a definitive solution. To see if this approach suits your needs, you can access the instructions in an older post using the following link: AccountRight Timeout Extender
I would recommend clearing your AccountRight cache as an additional step to check if it helps resolve the issue: Clearing the AccountRight Cache
Please do let me know how you go on this.
Regards,
Earl
I had a look at the instructions for the Timeout Extender, but my system does not have the config file that is noted in the instructions. I have attached a screenshot of the folder contents.
I am curious as to how this will fix the problem?
Hi Graemeb,
I am just wondering what programe you are using ? Apple Mac or Office. I have lots of issues with this new MYOB as I use Apple Mac. My reports cut off as do yours and when viewing on screen the fields are shortend so I cannot see the info I want. I had no issues with the old system either. Very Frustrating..
Hi Roz4,
I am using Windows 10 (horrible) on PC, so I am not much help for you I am afraid. I used an older version of MYOB for many years on Windows 7, and had no problems.
It is not like I am trying to do something weird or difficult, it is quite straightforward. Very frustrating.
Cheers,
Graeme
Hi graemeb,
Thank you for always providing an update on the issue. I understand that this issue has made you upset and your patience and understanding is very much appreciated during this time.
Upon checking on your account, you are currently using the latest version of AccountRight, but still, you are having the issue. I will follow up this case with the relevant team to investigate. Meanwhile, Can I ask you to check on this Help Article: Set form size and background, has a detailed information.
If you have questions or concerns, please do not hesitate to create a new post. We are happy to help.
Kind Regards,
Cel
